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Not for me

ProNone

Consthe service, the place, the way they do things, th...

1car1 1car1 is a car and van rental company with different branches through UK. They work mainly through their website: http://www.1car1.co.uk. HOW TO BOOK A CAR. The website looks fine, they have different links in the top of the website which allow you to go directly into their different...

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Not for me

“1CAR1 BEWARE”

published 23/04/2008

ProNone

ConsToo many to mention

After hiring a car with this company last December (07) and being accused of causing additional damage to the vehicle on its return I was stunned to be charged £500 excess and told if there was any money left following the repair it would be refunded to me. After months of letters to 1Car1, their...

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Excellent

ProThe whole package

ConsNone

We hired a car for 6 weeks and the service from booking to drop off was impecable. 1car1 was the most resonable quote we got and included fully comprehensive insurance. A phone call from the airport on arrival (as directed -Manchester Office) resulted in us being picked up within 10 minutes . We...

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Not for me

published 18/11/2008

Similar to other experiences on here unfortunately. We had twice rented vans from 1car1 and had had a reasonably good run of it. The staff were a bit sloppy and waiting times were poor. There was also confusion over what documentation was required, from what it overtly stated during the booking process and what was requested at the office. The issue was on the 3rd rental when the car was returned with minuscule scuff on the back bumper. They took the £500 excess and 8 weeks later I am still locked in an argument over the charge for the work and additional charges they see fit to add (one being administration which i find laughable) Over all hugely dissapointed and I advise people to beware.

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Not for me

“1car1 - Shafted!”

published 03/11/2008

ProNone

ConsMany

Shafted! A few scratches will cost you 500 pounds. 1car1 will promise you that you will be refunded any excess after the cost of repairs are deducted - this will not happen. They will pass you between the "right" departments, delay and make excuses, hope you give up and then tell you the damage...

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Not for me

Pronone

ConsStaff, charging for damages you didn't cause, late...

The van we hired was not ready when we arrived - 35 mins later a van was driven from another site. No markings to say it was 1car1. No idea where they got it from. It was then washed and checked in the garage. We weren't given the opportunity to check it When we returned the van they tried to...

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Product Information : 1car1 Car and Van Hire

Manufacturer's product description

Ciao

Listed on Ciao since: 19/03/2008