Disadvantages the service, the place, the way they do things, the car...
1car11car1 is a car and van rental company with different branches through UK. They work mainly through their website: http://www.1car1.co.uk.
The website looks fine, they have different links in the top of the website which allow you to go directly into their different options: Car hire, Van hire, People Carriers, Flexi Leasing and Contract Hire.
HOW TO BOOK A CAR.
1CAR1 AT MANCHESTER: LOCATIONThe next step was to find the location of this branch; you can fin the details of the branch in the website, so we printed a map from the internet before going there. We selected the branch "Manchester Central" to collect and return the car, which is close to the M.E.N and Victoria Station, in Corporation Street.
Anyway, we were going on holiday, and we didn't want to let the appearance of the site turn us down, so we stepped into the small room and greeted the two girls at the desk and a guy that was standing there.
I have to say none of them smiled back or said anything; the guy was standing there just as if he were looking what the girls were doing. Both girls were tipping something on their computers, and they hardly looked at us. We said we had booked the Astra manual, and one of them started to look into the system, and said that they didn't have any Astra manual at the moment. They started to talk between themselves, as if they were trying to find out where the car was, but they did not let us know what was happening. One of them said that they will give us then the next car "as an upgrade", which was a Vectra.
|Type of car rented|
|Value for Money|
|How many outlets do they have||Many|
|Which outlet did you go to||Manchester Central|
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