ATA Aerocondor

Review of

ATA Aerocondor

Overall rating (7): Overall user rating ATA Aerocondor

 

All ATA Aerocondor reviews

 Write your own review


 


 


ATA airlines, Items stolen by baggage handlers

1 Sep 27th, 2007

Advantages:
flight attendants / good service

Disadvantages:
Unprofessional Customer Service in Baggage claim at Midway airport

Recommendable: No 

Detailed rating:

Food Quality

Customer Service

Punctuality

Space

Value for Money

more


Sapphirewrk

About me:

Member since:27.09.2007

Reviews:1

Review rated by 18 Ciao members on average: helpful

I flew from Dfw to Chicago Midway. after arriving in Chicago one of my bags was ripped open, the other bag was open & robbed, a camcorder was stolen with the cabels/cords.

The baggage claim supervisor is so rude she said it is ATA policy to deny all claims. I was in chicago for 5 days she never contacted me eventhough I called daily, plus put in at claim ata.com and with the DFW airport. I finally caught her by arriving early for my departure flight. She said there was nothing she could do about the items that where stolen. would I like a $200.00 voucher to fly with them again.

Do they have security in baggage? Dosen't any one question an employee leaving with a camcorder or any other valuables they didn't come to work with?

I have to basically strip, empty my purse, turn on my computer and more to board my flight. If there is no security around the baggage handlers, not only can they robb passengers they can place things into a passengers bag. please give me some suggestions with my ATA complaint. 
Evaluate this review

How helpful would this review be to someone making a buying decision?

Rating guidelines

Comments about this review
Wearsidelass

Wearsidelass

27.09.2007 14:04

Hi and welcome to Ciao. I totally agree with you and I really would like to know so much more about this experience. If you edit your review then let me know.

miggmoggspud

miggmoggspud

27.09.2007 11:46

I've flown with these before but had no problems so I cannot comment on their customer service. More info on the Airline itself would help to make a more rounded review. Alexandra x

Expired-Account

Expired-Account

27.09.2007 08:11

Helpful review but more info would improve this one

Add your comment

max. 2000 characters

  Post comment


Read more on this product
Review Ratings
This review of ATA Aerocondor has been rated:

"helpful" by (83%):
  1. MAFARRIMOND
  2. christianfilmcritic
  3. abcdefg
and 12 other members

"somewhat helpful" by (17%):
  1. Rini
  2. Katieshaz
  3. miggmoggspud

The overall rating of a review is different from a simple average of all individual ratings.
Products you might be interested in
TAP Air Portugal TAP Air Portugal
(+) the website has some information regarding contact points
(-) website wrong, customer service appalling, high charges
11 reviews
Buy Now
PGA Portugalia Airlines PGA Portugalia Airlines
(+) mostly on time
(-) very basic
1 review
Buy Now
Air Luxor Air Luxor

This product has not yet been reviewed. Rate it now
Buy Now
Related tags for ATA Aerocondor
Related products on eBay