AT&T Amphitheatres

AT&T should be disconnected!

Advantages: Frankly, none that I have found
Disadvantages: Their service is horrible.

Well if I can stay connected long enough I would like to share my experiences with AT&T, all services included.... I first went with AT&T internet services because I was paying way too much for Comcast, and AT&T told me I could get high speed internet access through them without having to pay for telephone service. I ordered their service which was the Elite package, fastest available at the time, through a "dry loop"- which means a live phone line, without dial tone, solely reserved for DSL service. At first I was impressed because I didnt notice any major loss of speed when changing from cable to the DSL service, but for the first 3 months I had to contact them about errors in billing, they kept shutting off my service saying my bill wasnt paid, but it in fact was and after talking to various operators, they figured it out- but ...

nohits4days 06.01.2009 · Read full review
Ciao members have rated this review on average: very helpful
Review of AT&T

A Tale of Too Many Telecom Companies

Advantages: Wide range of services, well-established organization
Disadvantages: Price structure is complex and sometimes mired in mirk

Once upon a time, life was simple. There was Ma Bell, and Ma Bell ruled. She provided equipment, access, and long-distance service, and once a month she sent us a bill to pay. Alas and forsooth, modern life has progressed well beyond that simple state of affairs and has become far more complex. In a communications age that has given us the Internet and almost instantaneous contact around the globe, few processes have become more complicated (at least on this side of the Atlantic) than the process for how phone companies interact. Heck, forget the global network here! Few things are more complicated than how telecom companies interact within my own home. For us, AT&T is one of three companies that play a vital role in making it all work. Before I tell you about what AT&T does for us and my opinion of how well they do it, let ...

BawBaw 20.04.2003 · Read full review
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Review of AT&T

A T and T Makes Me Aggravated, Tired, and Ticked

Advantages: Long range local calling area, variety of services offered
Disadvantages: Poor customer service, incompetence, and apparent dishonesty or loop holes in charges

Recently, I had felt poorly all day. I suffer from allergies which often lead to sinus headaches. After experiencing a nasty headache all day, I decided to hit the sack early. Unfortunately, AT&T had other plans for me. About 30 minutes after I had drifted off to sleep, my telephone rang. When my Caller ID did not register a name or number, I picked up the phone to be interrogated by an AT&T Customer Service Representative on the other end of the line - at least he called himself a customer service representative. He claimed there was concern about my bill because there was an international call on it for over $130. I was shocked! I had signed up for a special international calling plan just a few weeks prior. It seems that when I had called directory assistance to find out a city code in the UK, the operator had taken ...

Pelenya 27.05.2001 (21.09.2001) · Read full review
Ciao members have rated this review on average: very helpful
Review of AT&T