Advantages Website advertises excellent service, air conditioned people carriers, drivers that are experienced, talkative and friendly
Disadvantages So far in my experience, the drivers can barely utter more than a few sentences of english, are often rude and fast but risky drivers.
Today I booked a minicab ( a basic people carrier) from Addison Lee. It arrived 10 minutes before it was due, the driver was rude "where you going?" he asked. He should have known as I'd stated this already.He didn't know the route, which was amazing, as it was Central London and major roads. He played loud music of his own choice, he didn't utter a work of conversation. He swore constantly at the busy traffic (it was approx 9am in the morning). He seemed preoccupied with getting me to my destination in record speed but I knew it was because he'd accepted a job, while I was in the car, that would pick up in 5mins time, which was on the other side of town and he was in a hurry. He had already deleted my job from his computer.
We arrived at my destination, well on time, but he'd swerved in and out of lanes, drove erratically and for me too fast. However I couldn't get out of his minicab, because the door was locked, he said he had a child lock on it, but it turned out that it was very likely broken. I had to slide over and get out of the minicab onto the road.He didn't say goodbye, when I said thankyou either.
I hope Addison Lee's other drivers are not SO rude. No wonder they are so cheap.
|Quality of Rooms|
|Frequency of bus / buses|
|Value for money|
|Staff courtesy/helpfulness||Very Poor|
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