Admiral Car Rental

Advantages: None
Disadvantages: Scandalous recourse to onerous small-print terms.

...I recently booked a car rental via Hertz for 6 weeks car hire in the United States at a cost of over £1500. 2 weeks into the rental period we realised we were not using the car as much as anticipated and rang the hertz US call centre to arrange an early return intending to save money and hire cars on an as needs basis, I was assured I would only be charged for the period used, and duly returned the car. No credit was subsequently posted to my card, and I took the matter up with Hertz UK customer relations - who take 2 weeks as a matter of course to answer any enquiry. They say that there is no refund due, it states in there smallprint that they do not refund prepaid rentals if the car is handed back early. They are refusing to refund nearly $1000 worth of prepaid/unused rental. It is scandalous. I will never use Hertz again, and would... Read review

Ciao members have rated this review on average somewhat helpful

Advantages:
Disadvantages:

...Budget, as the name suggest, provides rental cars at affordable prices. I usually only drive automatic cars, and Budget was one of the companies that had a list of automatic cars I could choose one from. Staff at the desk were incredibly friendly. I was given tickets to come and go from the airport car park as I needed (I had to go to the airport a few times), so I did not have to pay for any parking. At the end of the rental period I returned the car, and for the first time I had no problems. I would definitly rent with Budget again.... Read review

Ciao members have rated this review on average off topic

Advantages: you get the car that you want
Disadvantages: the real cost is more than they quote to you

...I booked my reservation with the company through Travelocity's booking site, because they had a very attractive price for one week rental. A Big Mistake !!! Firstly, I had to pay an extra eight pounds to be taken between their rental office and the LHR airport ( This kind of pickup service provided by the National, Hertz and other car rental companies is free ). Secondly, I had to pay much more than the price that the company had quoted on Travelocity's website. Though I have my insurance coverage from my visa card company and I brought the document to prove it, the company still charged me various additional insurances and fees. ( How sneaky!, they know that by the time you get to their office, you have already been caught in a trap) I will not deal with this company again, as I felt the company is dishonesty.... Read review

Ciao members have rated this review on average somewhat helpful