Aeroflot

Advantages: Value, good business class, some nice people
Disadvantages: Sheremetyevo Terminal One, some unhelpful staff

...of date? The Soviet Aeroflot of the seventies and eighties was infamous for poor service, reliability, people, which may or may not have been deserved. However, we are now in a new decade, a new century; the Soviet Union has not existed for twelve years and Aeroflot has had the same time to update itself, progress, move on. Unfortunately people's preconceptions are slower to move on. I've seen "reviews" about Aeroflot which lecture about safety, ...
...half a mile of an Aeroflot plane, but having listened to a few urban myths and fifteen year old comments they feel qualified to write an "informed review". Shame really, they are probably the same people who believe that there is a World War Two bomber on the moon, and Elvis is alive and well and working at a Fish & Chip shop in Huddersfield. I’ve flown Aeroflot almost 40 times since 1998, within the CIS, to Europe and Asia, in Economy, Business ... Read review

Advantages: Very good value fares. The aircraft on the Lon-Moscow route are fine
Disadvantages: I might worry a little about some of their older aircraft. Punctuality was very poor.

Aeroflot is the airline that everyone really loves to hate. I like them. I ought to have a badge! It's a huge shame, really. Yes - they have their downsides, but our experience turned out OK! Take an open mind and you'll be fine. Think: "It's just a mode of transport". Fly in the face of criticism! We flew from London Heathrow to Moscow Sheremetyevo and back last year. The outward flight was on an Airbus A310 and the return flight was on a very modern ...
...before wandering over to the Aeroflot desk to see what the state of play was. Pandemonium! The flight had actually been cancelled and there was an irate mob having a go at the hapless staff. I actually managed to grab a microphone and made a witty announcement (at Aeroflot's expense) over the airport tannoy! This calmed people down considerably and eased tempers a bit. The flight was going to be delayed 12 hours, it transpired. More food vouchers. ... Read review

Advantages: Cheap, but not really cheap enough.
Disadvantages: No attempt to help you enjoy the flight.

...in white sauce. Aeroflot allows smoking in some rows, which means that the smoke circulates around the aircraft pretty quickly. Not good for an asthmatic like me for ten hours. We did experience delays in Moscow. Not the nicest of airports under any conditions. My advice would be to steal an Aeroflot cushion if you’re given one for your stopover and put it back when you get on the next flight. We flew through a storm on the way back and experienced ...
...help. I will never forgive Aeroflot for not putting out some sort of message over the tanoy system to let us know everything was going to be ok. There were some very distressed people on the flight and even being told when we were out of the worst of it would have helped. Their attitude towards their customers left a lot to be desired. All in all I would only fly Aeroflot again if I really had to and would consider a slightly more expensive alternative ... Read review

Advantages: Cheap
Disadvantages: Poor service, unhelpful staff

I flew Aeroflot last week from London to Shanghai, via Moscow. Although this was a 5-day business trip, my colleague and I were booked on Aeroflot Economy for the sake of saving £300 per ticket. We weren't particularly pleased to learn that our trip to Shanghai would be 19 hours long (when we could have flown direct and arrived in 13 hours) but we tried really hard to stay positive and open-minded. 90% of people cringed when we mentioned Aeroflot, ...
...2 really bad points about Aeroflot are: * Service & Staff attitude: although things were done efficiently, the service was unpleasant and unfriendly. We arrived at Heathrow T2, there was no queue at check-in, and the girls behind the counters literally looked away when we arrived, as if they had not seen us!! We stood there for a minute waiting for one of them to let us know we could come forward, and finally one of them looked at us and checked ... Read review

Advantages: very cheap
Disadvantages: many

...The flight with Aeroflot was an adventure and which isn't suitable for people with a heart complaint. At the airport Scheremetjewor Dwa in Moscow we had to walk to our plane, because they had not enough busses for all passengers. We fairly often had crossways traffic of busses, suitcase freight cars and other vehicles, too. A Russian said, that last year only 8 people were run over by busses and there would be much more dangerous things in Russia. ...
...of the aeroplane only consisted of patches. Inside it looked like a bad example as you shouldn't form an airplane from inside. The purchases of the seats had various colors. You couldn't move yourself any more so that if you has caught a seat in lying position, you had to eat in this lying position. I usually pack my light baggage above the seats in a small baggage storage which can be locked. But this baggage storage was full of garbage of the predecessor ... Read review