This year I managed to get us last minute cancellation tickets to Thailand via Moscow for about £100 cheaper than I could get elsewhere. Though I’m not entirely sure it was worth it.
Although we didn’t realise it we managed to get into business class on both our flights out there. We honestly didn’t realise the difference until we flew economy on the way back. I have flown hundreds of airlines in my time but never one where they have a limited supply of pillows and blankets for economy. You had to ask as you got on the plane or you didn’t get one.
On the way out we had a movie in Russian which was then translated into English by one Russian woman over the headphones, not exactly entertaining, and there was nothing on either of our long haul flights. It would be wise to pack more than one book if you’re going to travel this way.
The food was a mixed bag. Some of the hot stuff was ok, and you did get a big wedge of salmon, but the whole thing was far from fresh and my lettuce was yellow. Also be advised that if you sit further back the meat dishes will have gone and you will only get one choice – fish in white sauce.
Aeroflot allows smoking in some rows, which means that the smoke circulates around the aircraft pretty quickly. Not good for an asthmatic like me for ten hours.
We did experience delays in Moscow. Not the nicest of airports under any conditions. My advice would be to steal an Aeroflot cushion if you’re given one for your stopover and put it back when you get on the next flight.
We flew through a storm on the way back and experienced heavy turbulence. At times we just dropped like a stone. I have never been frightened while flying before but I have to admit I was. The Spanish girls behind us started screaming and the shuddering of the rather old Ilyushin Jet did not help. I will never forgive Aeroflot for not putting out some sort of message over the tanoy system to let us know everything was going to be ok. There were some very distressed people on the flight and even being told when we were out of the worst of it would have helped. Their attitude towards their customers left a lot to be desired.
All in all I would only fly Aeroflot again if I really had to and would consider a slightly more expensive alternative instead. You have been warned.
More details
Class flown most frequently
Economy
How often do you travel with this airline
First time
Where did you book
Online Travel Agent
Safety
Poor
How well does it cater for disabled people
Not at all
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