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Excellent

“low cost with frills”

published 16/01/2005

Pro***

Cons-

One of my customers made, few months ago, a request of a survey report on low-cost airlines worldwide. For myself and two of my assistants it was the beginning of several flights. Not being a supporter of low-cost airlines I decided to assign most of the survey to my assistants keeping for myself...

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Excellent

ProCheap and efficient

ConsSlightly delayed one way

Air Berlin is a new German low cost airlines that features flights from just £19 per adult one way between the UK from Manchester and London Stanstead to a variety of German cities (Including Hamburg, Berlin and Düsseldorf) and offers a variety of other destinations if you fly via a German...

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Not for me

ProFew. Possibly that I left the airport in under 24 ...

ConsNo interest in or respect for customer welfare dur...

On 7th July 2008 my partner and I were due to catch the 12:25 flight from Valencia to Palma de Mallorca via Air Berlin. We were through to the departure lounge by 11.30am and waited patiently for our flight. 12.25 came and went without news other than the 'delayed' message on the TV screens, and...

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Excellent

“Air Berlin - Fantastic”

published 07/09/2007

ProGreat service

ConsThey don't fly to more places

Air Berlin Low cost Flight s to Germany and Beyond This summer was the first time I had flown and to say I was nervous about my first flight was an understatement, especially as I had heard terrible things about other low cost air lines. I had nothing to worry about. The staff were pleasant and...

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Super

Proservice, cheap, high kind of safety conditions, ne...

Consaudio program, pre-check in, meals

This is my second op; it’s about my favourite topic: flying! ;) More exactly said about the German airline Air Berlin. AIR BERLIN ~~~~~~~~ Air Berlin’s home airport is easy to guess: Berlin-Tegel! In April 1979 the first Air Berlin machine from Berlin-Tegel started to the favourite island of the...

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Excellent

ProVery good prices, good service, growing destinatio...

ConsStill not too many destinations possible, 1 bad ex...

I started flying with Air Berlin about two years ago, until then i'd never heard of them but they offered a cheap flight to where i had to go so i thought i'd give them a go. I've heard alot of horror stories about so called budget airlins and wasn't really expecting alot but to be honest, i was...

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Excellent

“Cheap but no corners missed”

published 11/07/2005

ProGreat Service, Good Price, On Time

ConsNo longer flies to my destination

I have used Air Berlin on only one occasion but not because I was disappointed with the service, quite the contrary - I was highly delighted and absolutely gutted when they stopped the service to my chosen airport in Germany. I found Air Berlin to be a hybrid between the standard no frills...

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Excellent

“The only way to fly”

published 14/05/2003

ProCheap, comfortable, efficient

ConsOnly flies from Stansted

Yep, sorry about the Matrix-quote there, I think I've watched that movie far too many times now... What was I saying? Being a big fan of Berlin, I make it a priority to go as often as possible. OK, so I've only been twice, but I dream of the day when regular shopping trips and visits to friends...

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Excellent

Prostaff, facilities, punctuality, safety, price

Consdo not fly to broad enough spectrum of destination...

I travel from Stansted to Alicante every year, usually with Ryainair, Easyjet or Flybe. I recently decided to fly with Airberlin because of a recommendation from a friend and i am so glad that i did. The staff were the friendliest i had ever dealt with on an airline, they were efficient...

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Excellent

Prolow prices, number of routes, flexibility of booki...

Conslanguage may be an issue on board, only fly from S...

I fly regularly to Hannover and stumbled acorss this airline late last year. I was surprised to find that its flights on average appear lower than other operators flying to the same location and they have now become my airline of choice Their website is easy to navigate and I have never had any...

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Excellent

ProBook early for great prices,modern fleet, excellen...

ConsWish they flew to more locations from the UK.

I have not flown for over 20 years and my wife had never flown. We chose Air Berlin as we are only an hour from Manchester Airport and they fly to Paderborne which is about 40 minutes from my dads place in Germany. Arrived at Manchester airport with a very nervous wife.My wife is disabled and I...

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Excellent

ProCheap, clean, efficient

ConsGerman style entertainment !!

Air Berlin are a newish airline trying to tap the short haul cheap end of the market, they offer a 'no frills' approach and as such you get what you pay for. We booked via an independent travel agent so thankfully did not have to endure the website or phones etc. I was surprised, I will be honest...

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Excellent

“Air Berlin 04/09/04-11/09/04”

published 15/09/2004

ProCheap, On Time,

Consnone

I was extremely pleased with the service I received with Air Berlin I travelled from Stansted to Palma Mallorca with 3 other adults Check In: Took around ten minutes they had 3 desks open and the queue was always moving. Flight took of 15 minutes later than expected but i dont see that as a...

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Excellent

published 07/10/2008

This airline are fab. Cheap flights, decent airports. AND the customer service was superb for me - I booked the same flight twice by accident online, phoned them at 1am (sadly on an 0870 number), but this nice lady picked up the phone and cancelled my second booking very quickly without so much as a handling charge charged to my account. great stuff.

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Not for me

“Air Berlin R U Serious?”

published 16/10/2011

Proprice is not always worth the arrogance

Consno leverage to negotiate

Dear Mr. CEO Air Berlin, It has never happened to me before and I tend to travel quite often. I am not a HON client but still have about 180 flights per year and this was a first. To go to Zagreb and avoid the strike on Wed. the 12.10.11 I had my client in Zagreb change her appointments as well...

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Product Information : Air Berlin

Manufacturer's product description

Product Details

Country: Germany

Continent: Europe

Ciao

Listed on Ciao since: 14/05/2003