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31 Reviews

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On deciding to go to Canada for a holiday, the next step was to decide on which Airline to go over with. After much comparing Air Canada was the airline which suited our needs best and seemed to... more

User Reviews

for Air Canada - ACA

Rating Summary based on 31 reviews

  • 5 Stars
    7
  • 4 Stars
    11
  • 3 Stars
    3
  • 2 Stars
    4
  • 1 Star
    6

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  • 3.6
  • 3.5
  • 2.1
  • 2.4
  • 3.5
  • 63 of 64 Ciao users found the following review helpful
    Picture of ruth_cole

    ruth_cole

    User recommends the product

    Advantages Advantages decent service, good flight itinerary

    Disadvantages Disadvantages pervading sense of incompetence, baggage disasters

    I've just got back from an exhausting but cracking holiday to the States, and strange as it may seem to write an op straight away, I find myself in that jet-lagged, zombified state in which little else is possible, and I want to write about my treatment at the hands of Air Canada before I forget the fine, scintillating details... We chose Air Canada for the following reasons: - A stop-over was needed to secure the deal we wanted, and Toronto is a good place to break the flying monotony. - Aside from some random Canadian marines, Canada has no direct military presence or involvement in Iraq ... more
  • 18 of 18 Ciao users found the following review helpful
    Picture of cwestern

    Level 2 cwestern

    Member since 10/11/2004

    Reviews written: 12

    User recommends the product

    Advantages Advantages Worked as advertised

    Disadvantages Disadvantages Nothing worth talking of

    I have recently used this airline for the first time, firstly flying from London Heathrow to Vancouver in May 2007, and returning to London three weeks later from Calgary. We were travelling as a party of four, planning to enjoy a touring holiday of the North West U.S. and the Canadian Rockies. Planning for the trip started around eight months prior to departure, although we did not actually book the flights until three months in advance. Initially we searched for the most inexpensive flight options on a number of the most popular travel sites. As we did a little more research and it became ... more
  • 38 of 38 Ciao users found the following review helpful
    Picture of nickjj78

    nickjj78

    User recommends the product

    Advantages Advantages Good food, timely, good service

    Disadvantages Disadvantages Not as many perks as promised!

    Air Canada On my recent trip to Toronto from Manchester (sse my review of the Hilton Toronto!), I decided to fly using the direct service form Manchester to Toronto. This direct route operates daily departing Manchester at 11.35 and arriving mid-afternoon. It departs Toronto for the return flight at 10pm arriving back in Manchester mid-morning. During the summer (and peak tourist) months, the airline adjusts its two class system from Business and Economy and Premium Economy and Economy. With basic economy flights starting at around £350.00 & taxes, we opted for the premium economy flights at a ... more
  • 37 of 37 Ciao users found the following review helpful
    Picture of petitesquirt

    petitesquirt

    User doesn't recommend the product

    Advantages Advantages They did not crash

    Disadvantages Disadvantages Did not care about safety of passengers

    I had the misfortune to fly with Air Canada upon leaving Australia, on my way to Hawaii. Misfortune might be too harsh a word but I will let you decide once you have heard about my 10 hour trip with them. [Check-in] We arrived at Sydney airport with plenty of time to check in, at least 3 hours. We departed from Melbourne on a Qantas flight at around 6 am, arriving at 7 am, thus 3 hours for a 10.30 am departure should have been more than sufficient. Because we have departed from Melbourne, our luggage have been checked all the way through to Hawaii. There were a lot of passengers in similar ... more
  • 32 of 32 Ciao users found the following review helpful
    Picture of phil2001

    phil2001

    User doesn't recommend the product

    Advantages Advantages Pleasant Cabin Crew, Star Alliance Member

    Disadvantages Disadvantages Unhelpful Ground Staff, Poor Ground Staff

    I thought it was time I visited family in Toronto, those of you who have read my previous 'op' will know that I purchased my ticket quite cheaply with expedia. This went well and my itinery was supposed to be as follows: Mon 5th March BD585 MAN - LHR arrive 10.15am AC865 LHR - YUL arrive 15.50pm (local time) AC149 YUL - YYZ arrive 18.17pm (local time) Yes I know 3 changes of aircraft but what did I expect for a cheapie flight of £250 but as both airlines are members of Star Alliance which basically means that I can check-in straight through to final destinantion...mmmmm Anyway on with the show ... more

Product information

for Air Canada - ACA

Product Details

Country Canada
Continent North America

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