Air Canada - ACA > Reviews > What nice people!

Author's product rating:   

Food Quality	Excellent
Customer Service	Outstanding
Punctuality	Always on time
Space	Outstanding
Value for Money	Excellent

Advantages:	Spacious and very friendly
Disadvantages:	None

Recommend to potential buyers:

yes

Full review

i must say that I have flown on 3 Air Canada Flights and every time they were fantastic.
The first time I was flying from London Heathrow to Halifax and the flight was very good indeed. it was the first time I had ever flown by myself and experienced no problems at all. we had to walk through executive 1st to get to economy and thought I had walked into a 5 star hotel.
The seats were very spacious and there were excellent meals on the main part of the journey with entertainment all the way. After we had landed at New Foundland a cream tea was served once we had taken off. a totally relaxing flight was had.
My next flight was from Halifax to Toronto at 6am. They went above and beyond for customer service. i was having trouble sorting out a ticket to get back to the UK and they actually held the flight for me while I got sorted which I have never known anybody go to that much customer service, they even let me use the phone at check in. There was a very nice hot breakfast servced on the way down and everything ran on time.
The third flight was from Toronto back to London Heathrow. this one ran a little late purely for the reason that the flight had just arrived in from Israel in a bit of a messy state and rather than give it a quick clean and send it out like some airlines they would not let the passengers on until the plane was spotless.
There was good inflight service again on the way back.
Air canada are in a league of their own and as far as I am concerned are the best Airline Flying.