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58 Reviews

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Flew Premium Voyageur IAD to CDG. The main things I appreciated were the professionalism of the AF agents and inflight crew, as well as the cleanliness of the aircraft. AF always feels like it is a... more

User Reviews

for Air France - AFR

Rating Summary based on 58 reviews

  • 5 Stars
    9
  • 4 Stars
    17
  • 3 Stars
    4
  • 2 Stars
    13
  • 1 Star
    15

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  • 2.4
  • 2.9
  • 1.8
  • 0.9
  • 2.7
  • 67 of 67 Ciao users found the following review helpful
    Picture of Kezza88

    Kezza88

    User doesn't recommend the product

    Advantages Advantages More Economy Class Legroom Than Other Airlines

    Disadvantages Disadvantages Your Baggage May Not Arrive With You

    My partner and I booked a holiday to Paris in August, partly for the World Athletics Champs, and partly because being from the other side of the world, we'd never been there before, so it seemed like a good opportunity to go. I booked the flights directly on Virgin Travel (online travel agency). The return economy tickets from Heathrow to Charles de Gaulle cost £65 each, which was cheaper than the Eurostar, and other airlines. We booked these in late June or early July, I cannot remember which. Looking at Air France's website, they do have last minute specials if you are one of those people ... more
  • 98 of 98 Ciao users found the following review helpful
    Picture of magicloudz

    magicloudz

    User recommends the product

    Advantages Advantages Customer service

    Disadvantages Disadvantages Almost none

    Air France is the biggest and best-known French airline in the world. Owning many different aircraft including the Concorde, they offer a multitude of destinations from their main Paris Charles De Gaulle (CDG) base, as well as other airports in France. The British airports served by this airline are Aberdeen, Birmingham, Bristol, Edinburgh, London (City, Gatwick, Heathrow), Manchester, Newcastle and Southampton. My main experiences of Air France have been on the Paris-Montpellier Méditerranée route, flight AF7682, which I will look at in detail now. With three or sometimes four flights daily ... more
  • 61 of 61 Ciao users found the following review helpful
    Picture of ScottishWestie

    ScottishWestie

    User recommends the product

    Advantages Advantages No extra charges, time keeping, staff, web site

    Disadvantages Disadvantages Lousy magazine, double booked my seat

    I recently booked a flight with Scot Airways, flew with Air France on a City Jet plane, confused, not half as much as me!! I wanted to fly to London City airport & remembered seeing an ad for Scot Airways who fly Dundee to London City airport on a regular basis. None of the budget airlines appear to use London City airport & no flights go there from the usual large Scottish airports such as Glasgow, Edinburgh & Aberdeen. I went to Google & punched in 'Scot Airways' & it took me to the Air France website. Obviously they are all the same company but it was a little confusing at first. Booking ... more
  • 32 of 32 Ciao users found the following review helpful
    Picture of meghangrove

    meghangrove

    User doesn't recommend the product

    Advantages Advantages Punctual, the food was okay...

    Disadvantages Disadvantages where do I even start?

    This was the first time that I had flown with Air France and believe me after I' ve used my return (I KNEW I should have gotten a single!) it will be the last. I usually fly with Asiana but this time Air France were cheaper so I didnt really think about it. With Asiana the official luggage allowance is 20kg (which, p.s I think is ridiculous for a long haul flight, how am I supposed to fit a years worth of stuff into 20kg?) but... they will let you take up to 25kg for free and last time I flew they let me off with 26kg. If you do get charged with them its 12pounds a kilo. Before my flight I ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of flurey

    flurey

    User recommends the product

    Advantages Advantages Good food, fine wine selection, no delays

    Disadvantages Disadvantages rather curious and obsessive attendants, poor movie selection

    I recently returned from Manila on a flight from Air France and it was a mostly pleasant experience. This has been my second time as in comparison with airlines they are the best overall service, not to mention the cheapest at most times of the year. *** CHECK-IN DESK *** I haven't got much to say about the Check-in facilities of Air France other than they were considerate enough to allow me to re-check in luggage at Charles De Gaulle, Paris airport hours before my next flight which they did at the business check-in, after I had pleaded with them to let me pass to the gates so I could meet up ... more

Product information

for Air France - AFR

Product Details

Country France
Continent Europe

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