Air India - AIC

Advantages: good quality and quantity of food and comfortable seats
Disadvantages: almost ALWAYS delays, overly laidback staff

...AI (INCORPORATING IA) Air India (AI) is the only state-owned airline of India which merged with Indian Airlines (IA) in September 2007. It connects through over 145 international and domestic destinations worldwide including internal flights in India via Air India Express and Indian Airlines. Air India previously had a very poor reputation as a rather shoddy airline with poor customer service and rather ramshackle aircrafts. They have tried to update ...
...meals to cater for diabetics. Air India's recent merger with Indian Airlines has meant that is now the biggest South Asian airline and they're in the process of ordering new aircraft to add to their 200 strong fleet. Air India has a Maharajah lounge (meaning Emperor or King's lounge) in 5 of its major destination airports which are, Chennai, Mumbai and Delhi in India, London in UK and New York in USA. MY EXPERIENCE I flew Air India recently for ... Read review

Advantages: food, sometimes!
Disadvantages: read review

...maharajah for the splendid mid air adventure! Nothing compares to this, me thought! I wont bother on the other stuff...but eh, the food was pretty decent..and the films were from genre worse to worst! Of course, the chaos at Delhi, and the utter mis-management at Delhi is another issue, and I won’t elaborate further! All in all, we had every penny worth of our ride with the maharajah! So much so, that we are satisfied for quite some eons! Some days ... Read review

Advantages: Price/informative website
Disadvantages: Wait for Baggage at Heathrow

...to Chicago I came across Air India. These tickets were available on most sites and were 180 pounds for an adult ticket, 50 pounds for an infant. I was abit nervous to book not knowing much about airlines but the price decided the issue!! We flew in mid October. Check-in was efficient and helpful, especially as my wife and I were travelling with a young child. On request, we were allocated a seat at the front of the economy section with space in front ...
...in traditional Indian dress - a different colour/style returning than going and were very aware of our needs carrying a young child. We were given a colourful soft ball at take off and another toy on landing to help distract her attention. Food served onboard was good - a choice of Indian or English for lunch and a lovely Semosa before landing. They also served packets of spicy snacks rather than the normal peanuts. The flight was very smooth and ... Read review

Advantages: cheapness of price considering it was New Year
Disadvantages: most things

I decided to fly with Air India because it was the cheapest flight we could find to go to New York at New Year and because we were on a budget the price was good at just under £200. I did have reservations about flying with them as I didn't know what they were like, I hadn't heard anything particulary bad and was reassured by a few people that have flown with them fairly regulary. Check in/ security before flight- All was good when we went to check ...
...them through it was the Air India staff at this point not adhering to the rules (and without meaning to be discrimitory and hopefully I'm not, it was the people that seemed to be of indian nationality that were not adhering to it). It was clearly openly ignored and not enforced! The rule is obviously there for a reason. Luggage pickup- On entering NY three out of the four of us found our luggage easily but the fourth person could not find their ... Read review

Advantages: Good cabin, excellent staff, good food
Disadvantages: None

...of horror stories about Air India before taking this flight, but after my experience, I would definitely try them again. And of course, upon leaving, that name thing again (sorry to go on about this, but it really was a nice touch). A very memorable flight - highly recommended. ... Read review