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My favourite airline

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5 Mar 13th, 2001 

13 Ciao members have rated this review on average: helpful

Advantages:
excellent customer service

Disadvantages:
Don't have enough routes

Recommendable Yes:

Detailed rating:

Food Quality

Customer Service

Punctuality

Space

Value for Money

gallaron

gallaron

About me:

Member since:01.09.2000

Reviews:12

Members who trust:1

Air Lingus is in fact Aer Lingus, Aer being Irish (Gaelic) for air while the Lingus is an Anglicisation of an Irish word meaning fleet. I Have been flying with Aer Lingus for 5 years now and my first trip was to JFK in New York. This was a chaarter so I got a load of drink and I was going away for the summer so we had good fun. Since then I've flown with them many times, mostly to Heathrow but also to Paris, Amsterdam and Chicago. I have always found the staff to be very helpful and friendly and the customer service is very good even if you're in the cheap seats. On the long haul flights they take really good care of you. Nine times out of ten I'll choose them over anyone else and in comparison to some of the fairs you get with the budget airlines they're quite competitive. In the last few years they have made some real efforts to be more competitive, they're now part of the One World alliance with BA and American Airlines and they've launched a new online booking service in the last few weeks. If you can get an upgrade to Premier on the Heathrow route as the lounge is very comfortable and the care is excellent with a nice meal by airline standards and some champagne.  

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Comments about this review »

Connoisseur_Haggler 14.03.2001 11:55

Aer Lingus certainly have a good reputation, I have never had the opportunity to fly with them but did receive details of their loyality scheme. I am sure the natural Irish charm and hospitality will be reflected in the service they offer to their passengers! ciao!

the_mad_cabbie 14.03.2001 01:56

Good to see another fellow Irishman writing on the site. (Although I'm Scottish by birth, but an Irish citizen) Thanks for adding me to your CoT, and rest assured I'll keep an eye open for your new opinions. Best of luck. (Ken)

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Aer Lingus - EIN - review by Ardri

Advantages: Good administration, competent staff, good ground handling and a good fleet.
Disadvantages: Not the cheapest option.

Aer Lingus - EIN - review by Ardri Ardri 05.07.2004 (05.07.2004) · Read review
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Advantages: Can't think of any
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Aer Lingus - EIN - review by Lizzy

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Aer Lingus - EIN - review by Lizzy Lizzy 04.07.2000 · Read review
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Aer Lingus - EIN - review by nem

Advantages: Excellent staff who are very helpful, cheap prices
Disadvantages: Still not enough leg room and the flight is too long

Aer Lingus - EIN - review by nem nem 31.08.2000 · Read review
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Aer Lingus - EIN - review by tjbillis

Advantages: its generly on time
Disadvantages: none realy

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