Advantages occasional good deals, offer routes I travel often
Disadvantages delays, unhelpful staff, delays
|How often do you travel with this airline|
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Aer Lingus are an Irish based airline who offer many routes from around Ireland to the UK, Europe and America, there are quite a lot of routes available and good deals are available if you are prepared to keep checking and waiting for sales etc.
I recently travelled with Aer Lingus from Manchester to Cork, it was a last resort as I've had problems with Aer Lingus before but other airlines seem to have stopped this route.
Negatives, Should have been landing at 7.30pm landed some time around 4am (too bleary eyed to get a more accurate time than this).On the way to the airport my mother phoned to say when she had checked the Cork airport website it said the flight was not due until 1am so I checked the Aer Lingus website on my mobile and it still had the original flight time.
The previous times I travelled with Aer Lingus were also unpleasant, one time a rude member of their staff refused to help an elderly couple print off their ticket on a self service machine so I had to do it for them. Another the flight time was changed slightly without me being informed which worked out o.k but if I hadn't realised I could have missed the flight altogether.This time led to the arrival time being too late to catch any bus so then cost me a fortune in a taxi, complaints to the airline were completely ignored. Talking to a couple of other passengers one had another flight to catch at 8am and another had missed a train and would have to stay in cork for 6 hours and pay for another.
It wasn't the delays that annoyed me as much as the lack of assistance and information available to the passengers.I would not travel with this airport again if I can avoid it especially as some of their other routes seem to me to be far more expensive than their rival airlines for the same service.
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