I traveled to Winnipeg via Tronoto during the summer and used air transat for my flight between London Gatwick and Toronto Perason airports. I did not know what to exspect as this was my first aeroplane flight, but my views on the differences between cheap and exspencive airliners came clear to me as i flew on to Winnipeg on an Air Canada service.
The overall travel is per usal on a transatlantic flight is long with 2 films, these films were not main stream and seemed dull to my tastes. The service i got from the personnel aboard was good with a polite caring mannor, but the food wasnt that great. Although the food was fine to eat, could of done with abit more food with abit more taste, but again its a cheap airliner. The planes back and forth did not seem up to date nor either in full maintinance. On my way over to canada one of the side boards off of the wall of the plane was hanging off :s kind of worring for a first time flyer i assure you, but all was fine :). On my way back i was lumbered with an earphone jack that was broken and so hand to hold it in for the full journey. Earphones are charged! Unlike other airliners, but then again cheap airliner.
We suffered some delays, but that was cause by weather conditions both ways. Overall i found the service good for what i paid for, but little creature comforts are either charged or not avaliable. No problems occured between me and the airliner, just a service that is basic and cheap for the average person between UK and Canda for which done for me :).
More details
Class flown most frequently
Economy
How often do you travel with this airline
First time
Where did you book
Travel Agent/Tour Operator
Safety
Satisfactory
How well does it cater for disabled people
Don't know
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