Rude Staff . Low Baggage Allowance . Third World Service .
Recommend to potential buyers:
yes
Full review
Most people are attracted to Air Transat based on price. Fair enough, their flights are always much cheaper than the scheduled airlines, and slightly cheaper than Canada 3000 (but not much). But for the money saved, there is a big compromise. Check-in has usually been painless for me, so long as you keep the luggage under the sacred 20kg limit, or else expect to either cry or pay (or both). I usually keep an extra carry-on bag hidden from them on check in (naughty, I know, but necessary) just to bring all my stuff on. The planes are nice from the outside, and clean on the inside, but sitting down is a challenge in itself, as legroom is a scarce resource! The seats are smallish and cramped, although no different than any other charter. The worst part of the flight (unless you get a screaming baby next to you) is the service. The flight attendants are almost always rude and unhelpful, really making you feel second-class. They are mostly French-Canadian, and bring their attitude with them on board, as though serving you is a chore. I have seen them screaming across the cabin and pushing other passengers out of the way, just because a person was taking a photograph out the window! Landing is usually the best part of the flight, especially when you can stand up and leave the plane. I still fly Air Transat now and then, but only because I am cheap when it comes to transatlantic flights. Canada 3000 is somewhat better (although still rude), and Virgin Atlantic is by far the best (even if it means driving from NYC to Toronto!). But Air Transat...be warned.
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