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Bad experience London - Cape Town

Advantages: slightly cheaper than BA (but only by £40 and this was an expensive ticket)
Disadvantages: poor customer service, small seats, ancient plane with poor entertainment and food, delays...

I flew with SAA for the first time and was exceedingly disappointed. While waiting at the departure gate until 2 and a half hours past our departure time we were told every half an hour that there was a technical problem that they were looking at. Our flight was then cancelled and we consequently lost a full day of our week long holiday with a room at heathrow as compensation. Instead of arriving at our hotel in Cape Town at around 11am on Saturday ...
...insult to injury on the flight out my husband and I were not given seats together. For both the journey out and the return flight we had an ancient plane with flickering screens dotted around the plane rather than individual screens. We also had very little leg room. On the return flight due to a 'technical' fault the reading lights were broken - some people had theirs stuck on all night and therefore had difficulty sleeping and others (like me) ...

SHorto 22.02.2009 · Read full review
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Review of South African Airlines - SAA

Egypt Air - Making long haul pleasurable

Advantages: Free Pyramids, Cairo, Giza and Museum tours
Disadvantages: You will want to stay longer!

I see the views regarding Eygpt airs services are rather mixed on here which is understandable as everyone has different expereinces depending on there situation. After undertaking my first journey with Eygpt airways I must say I found all aspcect of the journey excellent with some great added bonses, which were more to do with the scheduling of the flight but worth having knowelege of if your ever using the airline as these bonuses are standard ...
...Bangkok, Thailand to London Heathrow, England. So breifly the journey schedule: Bangkok to Cairo - 9 hours Cairo - 5 hours transit stop over Cairo to London - 5 hours As you can see not the greatest and finest looking travel itinerary, so you could say I wasnt exactly looking forward to it, infact I was dreading it and especially as I had no experience of Egypt air in the past although it was the cheapest flight back from Thailand at the time, ...

sanj77 14.03.2008 · Read full review
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Review of EgyptAir - MSR

Kenya Airways: Terrible Customer Service

Advantages: OK as long as everything goes according to plan
Disadvantages: Unable to cope when things go wrong

...our holiday in Mombasa with Kenya Airways. Our outward flight was uneventful. Service was OK but not great. The seatback entertainment systems did not work, but this is a minor niggle. Our return from Mombasa was not so simple. We were booked on flight KQ615 on the evening of 22nd December 2009. Checkin and boarding were uneventful and the plane left the departure gate a few minutes late. Just before takeoff the pilot announced that there was a problem ...
...piece of information received from Kenya Airways – what happened after that was totally shambolic! We were returned to the departure lounge, but at no stage was any official announcement made as to what Kenya Airways intended to do. It was left to individuals to approach the manager to try to find out what was happening, and even she eventually ran away! Apart from a single drink, Kenya Airways provided nothing to the delayed passengers. Under European ...

muggles708 29.12.2009 · Read full review
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Review of Kenya Airways

Are We There Yet?

Advantages: the cabin crew is very friendly...
Disadvantages: boring music offered, no T.V on board, not enough milk and sugar for the tea etc

Air Zimbabwe is a Zimbabwean airline which operates both domestic and international. Domestically it operates in Big cities such as Harare, Victoria Falls, Bulawayo etc. Internationally it operates in countries such as England, China, Egypt etc. However nowadays due to the country's economy corruption the services to other various countries and cities has been limited and some services have been stopped. I used air Zimbabwe once when I went to Zimbabwe ...
...England the only airport that air Zimbabwe operates at is Gatwick airport, which I don't have a problem with as I live two minutes drive away from Gatwick airport, therefore it could be a problem for those who live in far away cities such as Manchester, Leeds, Liverpool, Newcastle etc. People have always gossiped about how air Zimbabwe is unreliable in a way that air Zimbabwe sells its tickets to a lot of people more than the maximum number and it ...

shaaza 28.07.2008 · Read full review
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Review of Air Zimbabwe

A good airline in Africa!

Advantages: Good food, friendly crew, comfy business class
Disadvantages: ground staff in Nairobi

...for sightseeing and some for regional flights. Hang on? This is meant to be an op about Regional Air. Why is this plonker waffling on about Air Kenya? Well, Air Kenya set up a separate division to operate jet aircraft, and this jet operation goes under the name "Regional Air". Recently Regional Air became a franchise of British Airways - so they don't operate as "Regional Air" at all, they operate as BA. They not only operate with BA flight numbers ...
...I had a ticket for Regional Air onwards but wasn't booked, so when I arrived I found the gate that the flight was departing from. There were a few people hanging around, but nobody at the desk. I wandered on further down the terminal to the regular transit desk but they didn't handle BA so after a bit I wandered back to the gate. About half an hour before departure, someone in BA uniform arrived and I approached her asking if I could get on the flight. ...

Vodkaboy 23.03.2004 · Read full review
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Review of Regional Air (Nairobi)