Airlines > Bangladesh Airlines

Got There In The End...

Advantages: Some nice crew, good food
Disadvantages: Poor reliability, punctuality, lounge and airport service.

...thought would happen: A Bangladesh Biman Airways flight was on time! Now before you think I am being unnecessarily sarcastic, I had previously been on four Bangladesh Biman flights that were not on time. And I'm not talking about being half an hour late. One was delayed over twelve hours and another two were delayed over six hours. One was only four hours late. There was one other flight that I could have taken, but it was cancelled. Talking with ...
...airlines have "frequent flyers", Biman have "Do-all-possible-to-avoid-ers". These are people who would fly via the ends of the earth to avoid Biman - not because they don't like the staff or the service, but because they want to know what time they will leave and arrive. Anyway, enough of that, let's look at Biman in more detail. Who Are They? They are the national carrier of Bangladesh, located to the east of India. Being the flag carrier means ...

Vodkaboy 02.04.2006 · Read full review
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Review of BIMAN - Bangladesh Airlines

Bangladeshi Airlines - WARNING

Advantages: None
Disadvantages: CANNOT BE TRUSTED TO PROVIDE THE SERVICE YOU PAID FOR

This is more in the way of a warning than an opinion and did take place some years ago. I was looking for a dirt-cheap flight out to Thailand to visit a mate and get a cheap holiday out of it. The cheapest I could find through a "bucket" flight agent was Bangladeshi, so I took it. The flight out was no problem at all and I was prepared to recommend them despite some pretty non-descript in-flight food. However, when I told my mate in Thailand who ...
...breath. He told me that many people had had problems with the airline but told me not to let it spoil my holiday. When it came round to conriming my reservation for the flight back, the airline said they had never heard of me and I didn't exist on their computer. Obviously, this was pretty alarming and I had to return early to Bangkok to try and resolve it. Which knocked a couple of days off staying with my friend. He told me that this often happens ...

davehughes 30.11.2001 · Read full review
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Review of Bangladeshi Airways

NO to TAP, never again

Advantages: good food, good on air service
Disadvantages: delays, very bad on ground services, bad and wrong informations

...over Lisbon Our experience with TAP was actually pretty bad. We booked direct flights from Stockholm to Lisbon. Before that we had to come to Stockholm first from another town of Sweden and in Lisbon we changed flight again with TAP to go to Funchal. Aproximatly 1 month before the trip (when prices where already very expensive for flights to funchal) we got the information that our flight back will be led over Oslo. this ment for us, we will reach ...
...the street infront of the TAP office. So the day we traveled home, we waited there already 20minutes before the bus started...and waited ... and waited.... and waited... But no bus came. So we had to take this very expensive taxi instead. summarized, I do NOT recommend to anybody this Company!!! Its a very very bad service - at least on the ground. The service in the plane and all can be as nice as it is, the things around are just crappy. We spent ...

Daniela456 02.01.2010 · Read full review
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Review of TAP Air Portugal

Air Asia - Asia's reliable budget airline

Advantages: value for money, comfort
Disadvantages: No response to travel feed back.

...skeptical when I first used Air Asia, not because it was Air Asia but because it was the first time I used budget airline. I made online booking directly at the website and I found the website to be very user friendly. Prices are competitive and for small fees, you can pre-pick seat, pre-order meals and additional luggage weight etc. Air Asia allowed me time saving and hassle free travels and after numerous travels with them, I have so far no major ...
...of food and lack of response to customer feedback. Some hot dishes ordered were sometimes served cold particularly hot dogs which come with cold buns and sausages. Once I booked for my young daughter traveling alone a meal but because she didn't know that she should ask, the crew did not serve her the meal. My complaint to them went unanswered. All in all, after flying more than 5 times just in the past year for travels within the region, I'm quite ...

DSea 02.01.2010 · Read full review
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Review of Air Asia - AXM

Kenya Airways: Terrible Customer Service

Advantages: OK as long as everything goes according to plan
Disadvantages: Unable to cope when things go wrong

...our holiday in Mombasa with Kenya Airways. Our outward flight was uneventful. Service was OK but not great. The seatback entertainment systems did not work, but this is a minor niggle. Our return from Mombasa was not so simple. We were booked on flight KQ615 on the evening of 22nd December 2009. Checkin and boarding were uneventful and the plane left the departure gate a few minutes late. Just before takeoff the pilot announced that there was a problem ...
...piece of information received from Kenya Airways – what happened after that was totally shambolic! We were returned to the departure lounge, but at no stage was any official announcement made as to what Kenya Airways intended to do. It was left to individuals to approach the manager to try to find out what was happening, and even she eventually ran away! Apart from a single drink, Kenya Airways provided nothing to the delayed passengers. Under European ...

muggles708 29.12.2009 · Read full review
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Review of Kenya Airways