Airlines > Belgium Airlines

Gateway to Brussels for those south of the Thames

Advantages: Competitive prices and friendly efficient service
Disadvantages: Not full service any more

Introduction SN Brussels Airlines (SNBA) is the phoenix that rose from the ashes of Sabena in 2002, the former Belgium flag carrier which went bankrupt in 2001. Originally set up as SN Airholding in 2002 the airline merged with DAT in 2002 and became SN Brussels. In 2005 SN acquired Virgin Express which had operated out of Brussels and had a code share arrangement with the failed Sabena. On 7 November the airline assumed its current name. Today ...
...class. Classes SN Brussels Airlines operate two classes on the London Gatwick to Brussels route. The concept is quite simple in this day and age of multiple class codes. 'Light' is the cheaper cabin in which passengers hold fixed economy tickets and pay for any food and drink. Up front is the so called B. flex economy cabin where, as the name suggests tickets are flexible. Other benefits are free food and beverage service and lounge access for a ...

andrewfleminguk 13.10.2007 · Read full review
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Review of SN Brussels Airlines

Fabulous Little Fokkers - the Antidote to Ryanair

Advantages: Like flying used to be
Disadvantages: Sadly very restricted in where they go

...VLM. How VLM get it right - at the Manchester End VLM use terminal three which is the quietest of the three Manchester terminals. It's within easy walking distance of the Long Stay Car Park and since the plane holds only 50 or so passengers, you'll never find a long queue for check in. My morning flight is at 8.25 and so long as I'm in the terminal 50 minutes or more beforehand, I can be pretty confident of not needing to worry. How VLM ...
...EasyJet? How VLM get it right - at the Antwerp End Antwerp is a really tiddly little airport. I believe they have just 10 flights a day - to London City, Manchester and Frankfurt. There are no gates to park up at - the plane just taxis up to within about 40m of the arrivals and lets you off. They have loads of umbrellas on standby so that if it rains someone will rush out and lend you one so you don't get wet on your short walk to passport ...

koshkha 15.07.2009 · Read full review
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Review of VLM

NO to TAP, never again

Advantages: good food, good on air service
Disadvantages: delays, very bad on ground services, bad and wrong informations

...over Lisbon Our experience with TAP was actually pretty bad. We booked direct flights from Stockholm to Lisbon. Before that we had to come to Stockholm first from another town of Sweden and in Lisbon we changed flight again with TAP to go to Funchal. Aproximatly 1 month before the trip (when prices where already very expensive for flights to funchal) we got the information that our flight back will be led over Oslo. this ment for us, we will reach ...
...the street infront of the TAP office. So the day we traveled home, we waited there already 20minutes before the bus started...and waited ... and waited.... and waited... But no bus came. So we had to take this very expensive taxi instead. summarized, I do NOT recommend to anybody this Company!!! Its a very very bad service - at least on the ground. The service in the plane and all can be as nice as it is, the things around are just crappy. We spent ...

Daniela456 02.01.2010 · Read full review
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Review of TAP Air Portugal

Air Asia - Asia's reliable budget airline

Advantages: value for money, comfort
Disadvantages: No response to travel feed back.

...skeptical when I first used Air Asia, not because it was Air Asia but because it was the first time I used budget airline. I made online booking directly at the website and I found the website to be very user friendly. Prices are competitive and for small fees, you can pre-pick seat, pre-order meals and additional luggage weight etc. Air Asia allowed me time saving and hassle free travels and after numerous travels with them, I have so far no major ...
...of food and lack of response to customer feedback. Some hot dishes ordered were sometimes served cold particularly hot dogs which come with cold buns and sausages. Once I booked for my young daughter traveling alone a meal but because she didn't know that she should ask, the crew did not serve her the meal. My complaint to them went unanswered. All in all, after flying more than 5 times just in the past year for travels within the region, I'm quite ...

DSea 02.01.2010 · Read full review
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Review of Air Asia - AXM

Kenya Airways: Terrible Customer Service

Advantages: OK as long as everything goes according to plan
Disadvantages: Unable to cope when things go wrong

...our holiday in Mombasa with Kenya Airways. Our outward flight was uneventful. Service was OK but not great. The seatback entertainment systems did not work, but this is a minor niggle. Our return from Mombasa was not so simple. We were booked on flight KQ615 on the evening of 22nd December 2009. Checkin and boarding were uneventful and the plane left the departure gate a few minutes late. Just before takeoff the pilot announced that there was a problem ...
...piece of information received from Kenya Airways – what happened after that was totally shambolic! We were returned to the departure lounge, but at no stage was any official announcement made as to what Kenya Airways intended to do. It was left to individuals to approach the manager to try to find out what was happening, and even she eventually ran away! Apart from a single drink, Kenya Airways provided nothing to the delayed passengers. Under European ...

muggles708 29.12.2009 · Read full review
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Review of Kenya Airways