Airlines > Bulgaria Airlines

Monarch Airlines have my custom again

Advantages: Friendly staff, reliable, value for money
Disadvantages: drinks too expensive and limited legroom

...for the first time with Monarch Airlines on 22nd December for a Christmas getaway to visit family. During the time of travel the country had very poor weather conditions (snow and ice) so delays and cancellations were across all UK airports and many airlines. Upon arrival at the airport I was happy to see Monarch check in staff controlling the queue which sped up the process of initial check in. I think it really makes a difference if the queue is ...
...the flight was standard to what I have seen before, selling perfumes, make-up, toys etc. I felt this was a really enjoyable flight and the staff made me feel like a valued customer as oppose to just a passenger on their airline. I would recommend Monarch to friends. ...

Jo2256 03.01.2010 · Read full review
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Review of Monarch Airlines

Etihad Airlines

Advantages: great for non jews
Disadvantages: Not good for jews

.... It would seam that Etihad Airways now have the abilaty to give Kosher statues, unfortunately for your company You do not have the ability or the authority to grant/give Kosher certification, and in the USA this is a federal offence and punished with a minimum jail term. It would seem strange that Etihad offer a vast choice in inflight catering from Halal to Vegan , but for Kosher out of Abu Dhabi non existence, strange as Rabbi Canntor out of BangCock ...

shimonclare 03.01.2010 · Read full review
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Review of Etihad Airways

NO to TAP, never again

Advantages: good food, good on air service
Disadvantages: delays, very bad on ground services, bad and wrong informations

...over Lisbon Our experience with TAP was actually pretty bad. We booked direct flights from Stockholm to Lisbon. Before that we had to come to Stockholm first from another town of Sweden and in Lisbon we changed flight again with TAP to go to Funchal. Aproximatly 1 month before the trip (when prices where already very expensive for flights to funchal) we got the information that our flight back will be led over Oslo. this ment for us, we will reach ...
...the street infront of the TAP office. So the day we traveled home, we waited there already 20minutes before the bus started...and waited ... and waited.... and waited... But no bus came. So we had to take this very expensive taxi instead. summarized, I do NOT recommend to anybody this Company!!! Its a very very bad service - at least on the ground. The service in the plane and all can be as nice as it is, the things around are just crappy. We spent ...

Daniela456 02.01.2010 · Read full review
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Review of TAP Air Portugal

Air Asia - Asia's reliable budget airline

Advantages: value for money, comfort
Disadvantages: No response to travel feed back.

...skeptical when I first used Air Asia, not because it was Air Asia but because it was the first time I used budget airline. I made online booking directly at the website and I found the website to be very user friendly. Prices are competitive and for small fees, you can pre-pick seat, pre-order meals and additional luggage weight etc. Air Asia allowed me time saving and hassle free travels and after numerous travels with them, I have so far no major ...
...of food and lack of response to customer feedback. Some hot dishes ordered were sometimes served cold particularly hot dogs which come with cold buns and sausages. Once I booked for my young daughter traveling alone a meal but because she didn't know that she should ask, the crew did not serve her the meal. My complaint to them went unanswered. All in all, after flying more than 5 times just in the past year for travels within the region, I'm quite ...

DSea 02.01.2010 · Read full review
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Review of Air Asia - AXM

Kenya Airways: Terrible Customer Service

Advantages: OK as long as everything goes according to plan
Disadvantages: Unable to cope when things go wrong

...our holiday in Mombasa with Kenya Airways. Our outward flight was uneventful. Service was OK but not great. The seatback entertainment systems did not work, but this is a minor niggle. Our return from Mombasa was not so simple. We were booked on flight KQ615 on the evening of 22nd December 2009. Checkin and boarding were uneventful and the plane left the departure gate a few minutes late. Just before takeoff the pilot announced that there was a problem ...
...piece of information received from Kenya Airways – what happened after that was totally shambolic! We were returned to the departure lounge, but at no stage was any official announcement made as to what Kenya Airways intended to do. It was left to individuals to approach the manager to try to find out what was happening, and even she eventually ran away! Apart from a single drink, Kenya Airways provided nothing to the delayed passengers. Under European ...

muggles708 29.12.2009 · Read full review
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Review of Kenya Airways