Airlines > Europe Airlines > United Kingdom

Bye bye Mr. O'Leary.

Advantages: price
Disadvantages: treat you like nothing, no customer service, not punctual

I've been flying with Ryanair for a few years now. In the beginning, I found it pretty good in terms of value for money but not anymore. The more I fly with this company, the more I think the service is intolerable. My last flight was over 2.5 hours late. And on the one before that, they lost my luggage. how many mistake are they going to do? Scandalous when you know how much they charge you to check it in! At that price, how can they even justify ...

alvinm 15.12.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Ryanair - RYR

Monarch premium rip off

Advantages: A way to get rid of money for nothing in return
Disadvantages: cash for nothing

We paid for the premium upgrade to Kenya and it was a disgrace. The flight was late leaving Manchester and the crew who were leaving the flight in Paris virtually threw our breakfast at us. The plane was dirty, we had no extra leg room, there was no priority check in or boarding. the welcome on board drink was a plastic tub of orange juice. The choice of wines was red or white! we were visited throughout the flight by people from economy who managed ...
...seat in premium. The staff were rude. The food was average. I went to economy and the leg room was great. Their food was the same but in plastic tubs, so what! Never again! I did however manage to get a full refund from the tour operator Thomas Cook, not via their complaints department which was useless but by emailing their Chief Executive. ...

extensivetraveller 05.12.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Monarch Airlines

british airways

Advantages: comfortable, pilot staff, good food
Disadvantages: on short flights no entertainment as far as i can see is provided, can be a bit expensive

i personally found traveling with british airways from london to madrid, which i am basing this review on, an enjoyable experience. the staff where polite and seats were leather and were perfectly comefertable seat space was on par with the majority of other airlines. i highly recomend trying to sit next to the emergancy exits as you get a lot more leg room. the food on this short flight was surprisingly good quality, as i was flying at lunch they ...
...My only real complaint with british airways is that no form of entertainment seems to be provided on the shorter flights, which can make it at times a little dull. Though this i am sure is not that uncommon i have flown with britsh airways many times and so far each flight has been very good, even first class thoough on shorter flights this is in my opinion not worth the extra money. ...

random172 20.12.2009 · Read full review
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Review of British Airways - BAW

easy cancellation

Advantages: I don't see any
Disadvantages: I didn't fly thanks easyJet...

...expensive one (around 300€).I called easyJet 100 times, and sent many letters, but they still want to give me back only 100€, the price for my ticket with them. This is totally unfair, because I couldn’t wait due to professional reason, I think easyJet should refund me the total amount which is 400€. I sent a letter and proved that it was for professional reason, but they didn't care. I would never advice this company. Feel free to give me advice ...

shadi3 11.12.2009 · Read full review
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Review of EasyJet - EZU

I recommend Virgin Atlantic

Advantages: Good value
Disadvantages: None

...to the UK with virgin 6 six times in 4 years. I would not consider any other airline. I usually go straight to their website to book flights as I have never been able to find it cheaper using any other site like cheap tickets or expedia etc. One time when booking flights for my pregnant wife and i we asked for bulkhead seats for extra room. When we arrived at the airport to check in the staff at the check in counter were expecting us and gave us ...

mick.kellie 07.11.2009 · Read full review
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Review of Virgin Atlantic Airways - VIR