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American Airlines AAL - extremely poor customer service

Advantages: none
Disadvantages: terrible customer service, old planes, ill informed staff

American Airlines – AAL Flight routes: international, transatlantic, and within the United States of America Price range: mid-range flight prices I used to travel, using transatlantic flights more frequently than I do nowadays, as I lived in Sou ...

snow_drops 24.01.2017 · Read full review
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Review of American Airlines - AAL

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A Class Act?

Advantages: Competitive prices, friendly staff, easy booking, One World member
Disadvantages: Tired planes, new business class seat

I have been flying with American Airlines on a regular basis since about 2001, when it was the airline of choice of my then employer for trans-Atlantic flights. For about five years I made reasonably regular trips over the pond in business class paid for ...

Cat199 30.06.2008 · Read full review
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Review of American Airlines - AAL

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~~Absolutely Another Flight with AA is an option~~

Advantages: AA tries its best for the safety and comfort of the passengers
Disadvantages: Having old models of aircrafts

SUMMERTIME is the busiest part of the year. To have an enjoyable summer vacation requires advance planning. Part of this planning is the selection of the destination where to spend the holiday and most importantly what airline/air carrier to travel with. ...

digitalenvironmentalist 06.02.2007 · Read full review
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Review of American Airlines - AAL

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American Airlines: Absolutely Average

Advantages: Comfortable seating. Plently of leg room. Excellent website.
Disadvantages: Disappearing Attendants.

It was our 30th wedding anniversary in May and we wanted a holiday to remember! After much deliberation we decided on a music themed road trip in America. Starting in Chicago, we would travel via the old Route 66 to St Louis, then onward to Nashville, Mem ...

MAFARRIMOND 01.06.2008 · Read full review
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Diamond review  Almost something special in the air

Advantages: It has more segments than any other airline
Disadvantages: Don't get on board hungry

My job requires me to fly approximately 50,000 miles per year. If you figure that most planes fly at an average airspeed of 400 miles per hour that means that I am actually in the air for about 125 hours a year. Add that to the 25 hours I end up sitting ...

Scott_Howitt 03.05.2003 · Read full review
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Review of American Airlines - AAL

Food Quality

Customer Service

Punctuality

Space

Value for Money