I have travelled on an airtours flight 3 times now. The actual aircraft used are of a good standard but are the same as all charter flights with what can only be classed as cramped conditions. Personally I think these are fine for relatively short haul flights as the prices are kept down.
The steward staff were well presented and courteous and the food was not bad, just OK. I am not bothered about in flight duty free and gifts as you can get them far cheaper in the resort where you are staying normally so I cannot comment on this.
The flights were on time except once where we left 20 minutes late, but managed to make up time to arrive as scheduled! I think it was tailwinds or something.
I do not hold the actual holiday company in high esteem though. Their service quality in terms of resort, brochure descriptions and reps have all left something to be desired and I have often met many others who think along similar lines. I think they are OK unless something goes wrong or you need assistance!
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