My wife and I went to Mexico with Airtours, we booked it ten days before we left. I was a bit dubious about Airtours as I had heard that they were not the best travel operator. Well, that was a load of old rubbish ! The flight was a bit cramped but we had enough room. We prebooked our seats so we ensured we sat together and were also able to select our meal in advance. The bad thing about the flight was having to pay for drinks.
The rep at the resort was out of this world and could not do enough for us. He was always available and was honest and open when dealing with us. The Airtours guides that were given to us at our induction meeting were well prepared and provided us with all the information we needed.
The crew on the return journey were excellent and made us feel very welcome. I would use Airtours again as would the people we met on our holiday.
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Advantages: Staff try their best in a bad situation, its just a shame about the company they work for, and the flights are cheap (you get what you pay for) Disadvantages: Too many to list!
Aug 3rd, 2000
