Well if i was'nt there to see it for myself i would never have beleived it. This was meant to be a dream wedding my brother and his wife. They had purchased a holiday and wedding package with Airtours, to Jamaica and everything was supposed to be organised when we arrived. However the whole experience had been a total disaster and if it wasn't for me and the family members stepping in , the wedding may not have happended. We went to Jamaica for a family reunion and my brothers wedding. The main problem was with the Airtours rep in Jamaica. She was quite happy to take money for arranging things like the reception, wedding location etc, The flight wasn't too bad, there was quite a few of us who had booked through them, it took off on time, landed ok.
When we got there, about 4 days before the wedding, expecting all of the arrangements to have been made, we were alarmed to find out that she had not finalised the wedding recepetion. She was given a deposit to pay for the restaurant where the recption was being held which she told us had been booked( or so we thought was booked). The venue for the ceremony, she now said wanted money for each person that was attending, in additon to the money already paid!!! Then to cap it all two days before the wedding we found out she had not even booked the restaurant for the reception!! She told us she had paid the deposit, so needless to say we were a bit peeved to say the least. After much argument we managed to get our money back, even though she told us we had to pay a cancellation fee!! Cancellation fee!! How can you pay a cancellation fee for something that had not been booked in the first place!!
Anyway luckily for us the hotel we were staying in offered to host the reception for them, they did some pretty swift work to pull of a reception in two days, we had it in the gardens of the hotel and it was a lovely day. Guess who turned up at the wedding notebook in hand, pretending to be a wedding planner!! You guessed it the rep from Airtours!!
Needless to say she was sent away with a few thousand fleas in her ear!!
Anyway after that we all managed to enjoy the rest of the holiday, and the wedding. My brother and his wife enjoyed their wedding, but somehow i don't think Airtours will be on their prferred list of travel companies!!!
The moral of this story is...... the cheapest may not necessarily be the best, and if you want a dream wedding in nice hot weather surrounded by sun, sand and blue skys.... i know a good artist who can create the same atmosphere for you in a marquee in a nice back garden in Kent!!
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I have to agree with Silverstreak - this was very little about Negril. Let me know when it is moved to the right category - you can do that by clicking on my name next to the comment and leaving a message in my guestbook. I will happily rerate. x
kwanzaa 14.04.2006 10:46
thank you
i have emailed them to ask how to put it in the right category
silverstreak 14.04.2006 05:20
Sorry - I originally rated this as helpful, but on second reading, there's very little about Negril itself, which is the title of the category you've written in. This seems to be mainly about Airtours' services (or lack thereof), so you might want to ask Ciao to remove it so that you an repost in the correct category. Let me know if you do, and I'll rerate. You can find the contact address by clicking onto the members'page.
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Advantages: Staff try their best in a bad situation, its just a shame about the company they work for, and the flights are cheap (you get what you pay for) Disadvantages: Too many to list!
Apr 13th, 2006
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