Alamo Rent A Car

Advantages: Cheap, nice and helpful employees etc.
Disadvantages: -

...and it turned out that Alamo from Neckermann was the most favorable agency. The driver must be at least 21 years old; nevertheless, we had to pay an extra fee for drivers under 24 years. We chose the smallest car, called "Economy" and so we had to pay 5o € instead of 47€ (ca. 34 Pounds). We booked a car for two days in Calgary and for two days in Vancouver. A few days later we got a letter with the request to transfer the amount, as well as the voucher. ...
...there are signs. The Alamo counters were directly beside those of other more known car hires like Sixt, Europcar etc. There were two employees at the counter. We presented the voucher and the young man wanted to see the driving licence. We had no international licence, but the European one was fine. Besides, he wanted to have our credit card, because the car was already filled up and we had to pay the gas of course. Two signatures were needed, than ... Read review

Advantages: reasonable normally in price, don't pressure you into upgrading
Disadvantages: not so good this time

...have used Dollar once and Alamo quite a few times. I believe Alamo are the better company as they don't hassle you to upgrade your car like Dollar do. Even though we always upgrade the car before we actually get there, Dollar still tried to upgrade us even more, what to next I asked, a Limo? My wife Belinda9, always books the holidays for us, I'm hopeless you see. She booked a car for us at our local travel agent and asked for a three door Intermediate ...
...we were taken to the Alamo base by shuttle. We only queued for several minutes, and the girl there greeted us with a smile and some crazy sayings. She was quite over the top, but we didn't mind as it was better than being unfriendly. I did all the paperwork, I had to show my drivers licence, they checked my passport, they took an imprint of my credit card, which if we didn't do any damage then it would get torn up. We were handed a key and told ... Read review

Advantages: They hire out cars
Disadvantages: Poor customer service, just want to take your money and see ya later

...the service given at the Alamo in Los Angeles. Here goes ... I had booked to hire a 4x4 online through Alamo - the only reason I picked them was that they were the cheapest I could find. We had a one way hire from LA to Miami, and the car which was a Chevy Blazer was great in itself, spacious, it held all our luggage (we had a lot for just 3 of us), comfortable, decent radio cd system, the lot. Nothing luxurious, but it did us for our trip across ...
...Dallas, Memphis, New Orleans, Orlando, and Miami - so we did a lot of miles). Anyway, we collected it on July 13th 2004 from the 'airport', which isn't actually at LAX, but you get on a shuttle which takes you there. Which took us ages to find, as it wasn't very well signposted. When we got there, the queue was an hour long, which I'd expect for a busy company, so that wasn't the real problem, but when we finally did get to the counter I gave our ... Read review

Advantages: Car clean & tidy
Disadvantages: Staff at outlet lie to get more money. Customer services unhelpful.

...off with standard responses from Alamo asking for further information about our car hire, claiming they were having trouble tracing our paperwork, while they have claimed interest on our money. Today we have been told that the charge incurred was for the FREE upgrade. For the verbal misunderstanding (doesn't 'free' mean no charge?) and as a 'gesture of goodwill' they will refund half our money. Apparently the charge was on the contract we signed... ... Read review

Advantages: Nice well equipped cars.
Disadvantages: Queues-not what you need after a ten hour flight

Ive now rented with Alamo/National car hire in the states now three time.Each time Ive found no problems at all.Ive found the staff to be very helpful...everyone was offered me a map and directions for journey when first collect the vehicle...some thing thats very welcoming when you are in a strange country. From both Miami and Los Angeles airport locations where I have rented from, the longest I had to wait for a shuttle bus which runs from directly ...
...morning). Queues when your waiting to fill in your paperwork to pick up your car can be long(30 minutes), second time I paided about £15.00 for the full rental period and got lots of benefits....express pick up...no cancellation fees...and a full tank of petrol and an additional driver. All cars Ive had, have been new with low mileage and clean.It was the first time I had driven a automatic.It took me ten minutes to realise you have to press the ... Read review