When I wanted to fetch my car at Alamo in San Francisco there was a very long queue of people some of which had been waiting for their car for 2 hours and hadn't received it yet.
I had to wait for about an hour in the queue. When it was my turn they told me that my contract had been canceled and they counld't do anything. I had to call the main office myself in order to get a new contract (which of course turned out to be much more expensive).
People were very unfriendly and overloaded with work. I wouldn't recommend Alamo/National.
If you really need a car you should'd rely on this company. I wonder if the quality of the cars is as disastrous as the quality of the service.
More details
Type of car rented
Small
How many outlets do they have
Don't know
Which outlet did you go to
san francisco
Make and model of car rented
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