We rented an economy car for our vacation and paid for Collision Damage Waiver (CDW) daily. On the last day of our trip in the parking lot we found minor scratched on the bumper. (people literally drive like crap out there). When we return the car, the lady was yelling at us about the scratches, and saying she was going to charge us for the damage. We told her that since we paid for CDW, it should be covered. She then asked our fax number and saying if anything she will fax us. 2 months later 200$ was taken out from our credit card without any notice. We never received any faxes or phone calls. We complained to Alamo international and they just told us "There is nothing we could do since it is outside of the States"...
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NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: good prices, pick up service, take debit cards, don't require a licence for 12mths Disadvantages: Perth branch closed at weekends, sometimes no vehicles available
magdadh 29.05.2009 (29.05.2009)
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Ciao members have rated this review on average: very helpful
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