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Advantages:
The hotel is in the city centre close to the main railway station, there is a good bus link and taxi stance all within a short walking distance .
Disadvantages:
The images that you see on the website, may not come close to resembling the actual accommodation you end up with .
I was just looking for a room for the evening for my sister and I to stay after meeting up to attend a family gathering. This was a very last minute arrangement. The hotel looked fine on the website and I did check other websites just to be sure, but on arriving I could see straight away that it was very run down. Admittedly for the city centre it was very reasonable but it would have been possible to get a better deal, this was after all a late room booking. The hotel was described as having been refurbished and the only explanation that I can think of for my experience was that they had not completed it. The room I booked was a twin, it was on the the fourth floor and it was basic to say the least, the ensuite bathroom was grim, not a place to linger in, the tap on the wash basin was loose and there was definitely a drainage problem creating a smell that we noticed the moment we walked in the door. I complained to the reception and they agreed to move us to another room when we returned from our night out. They did this giving us the key to a room on the first floor. We had to return to the original room for our bags and the smell by this time was disgusting. The new room seemed quite palatial by comparison but in fact it too resembled nothing on the website. It was again very basic, the windows were filthy, the beds however were clean and comfortable and there was no stench coming from the bathroom. In the morning breakfast without the accompanying hair would have only been adequate. All in all a real disappointment I wish I had taken up the taxi driver's offer to drive me home for £50 instead!
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Sounds awful - congratulations on writing your first review though!
chemuyil 16.05.2006 13:00
fortunately we can read reviews like yours!
Markp_00 15.05.2006 23:25
Ah no! Sounds like an absolute nightmare! Good review, glad them almost sorted out for you too. Could maybe give a few more details about the facilities of the hotel (if it had any) and more of an insight into the restaurant (hair and all!) Keep it up! Good first review. =D
A newly refurbished hotel situated in central Glasgow. Provides an excellent base for ... more
business or private traveller. 24 hour reception, all rooms are en suite & include Executive as well as Deluxe Suites for the discerning business traveller. Complimen...
Information:
Price is per double room per night and may vary depending on date booked...