Alpharooms.com

I have used ALPHAROOMS on several occasions as it has often had the best quote, and on those occasions have not had any problems. I would like to stress that even with the problems on this booking I would still use them in the future but hope that ALPHAROOMS will address the root cause that led to this problem. We were looking to book 3 Double (twin) rooms for our now annual visit to Tavira in Portugal. So far we had always stayed at the Vila Gale. This time when we used HOTELSCOMPARISON.COM it showed that the HOTEL PORTA NOVA came out with a far cheaper quote. Checked various reviews and the ... more

I managed to book some really cheap flights in July to Salou in Spain and then all I needed to get was some cheap accommodation. I surfed around for a bit checking out all the usual so called 'cheap' websites and couldn't really find anything I was looking for. Which was pretty much a decent 3* hotel in a good location for 4. We weren't bothered about sharing a room so air conditioning was a must and also a non-fresh water pool. On every website it brought up the usual 2* no pool or very small fresh water pool self catering and no air conditioning for about £100 each for the week. Then there ... more

Alpharooms - cheap for a reason We booked a week's break through Alpharooms as they consistently came up cheapest while searching for our chosen destination in Europe. I really wish I'd read reviews on them before I booked. The hotel we wanted came up with different room types, and I phoned their sales line to double-check that I was booking a room with a sea view, which they confirmed. Useless customer service During the booking I stupidly booked the flight in my wife's married name, not realising that she hadn't updated her passport which was still in her maiden name. I phoned the Alpharooms ... more

The Boyfriend and I were excited! We'd finally managed to agree on flight times, find the passports and all that remained was to book our accommodation. We were going to stay with The Boyfriend's mum in Spain and as such only had to book a single night's stay in Malaga between the airport and collecting the car the following morning to drive into the mountains. Short notice holidays are where it's at for us; we both had to get time off work, scrape together our hard earned pennies and pick the right time to be away - it's a matter of seizing the moment! As usual, we needed a speedy online ... more

My son and his very young family (age 5 and 2), having been given a reference to ensure he was booked into the same hotel as other members of his family (us) had used, made a telephone booking to the Flora Aparthotel in Puerto Pollensa, Majorca but realised within minutes that he had been booked into the Flora Aparthotel in the Canary Islands. (He was not made aware that there were 2 hotels of the same name but would have been confident anyway because he had been given a reference to quote.) He immediately telephoned them but the response he received was extremely rude and without care. After ... more