I have lived in the States now for twenty years and have flown from state to state numerous times using different American airlines.
I find that American Airlines is more customer friendly and has more access to smaller towns via American Eagle, a kind of shuttle. Very rarely have I had to connect at another airport. Flights usually run straight through to your destination, if it is a larger city.
The flight crews are most friendly and will cater to your every need. If you are flying stateside, you are only provided with crackers or peanuts and a couple of drinks. Meals were eliminated for national flights a few years ago. Usually, the seats are not assigned so seating is usually arranged on a "first come, first served basis. Satisfactory leg room, for a 3 hour flight but beyond that I would find it rather cramped.
I have flown with American at least ten times and have never had a problem with luggage or flight delays.
If you are looking for economy travel, I would suggest looking further afield. Many other airlines advertise two-for-one specials or discounted rates but I have never saved money with American. However, I did experience problems with cheaper flights which have never happened with American.
I recommend this airline for trouble-free, stateside flights with decent rates and friendlt staff.
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