Reviews of Amsterdam Hotels »

Unfriendly and unable to provide a solution

Advantages: Contemporary
Disadvantages: Far from center, very unfriendly staff

We had a very sad and disappointing experience in this hotel. We booked a room for three adults, as it is specified in the reservation form from the hotel when booking. Of course, it is presumed a minimum of comfortability for the three people in the room, but it was a sad surprise when we arrived and the bed for two people was fine, as expected, nut not the third one. We already knew that the third person had to sleep in a sofa bed but we could ...
...of wood with a very thin mattress!! It was so surprising that I took pictures of it. We explained to the person in the front desk that it was really impossible to sleep there. The only reply (with very very bad manners) was that some people had complained about this issue before but this was not a major problem, according to this employee. We asked to talk to the managing director: he went with us to the room and he recognized that the sofa bed ...

PSS_2008 09.09.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of Movenpick Amsterdam City Centre, Amsterdam

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Service With a Smile

Advantages: Service
Disadvantages: A little remote

My partner and I decided to go for a city break to Amsterdam – somewhere we had fancied for a while and it provided me a chance to fly for the first time. After much shopping around, we booked (via Thompson online) for a 2 night stay at the 5 start Hilton Amsterdam (with direct flights from Cardiff with KLM) for approximately £280 pp. The hotel is about 15 minutes in a cab from Schipol airport (approximately 30 euro) which is what we opted for, ...
...hotel and there is a tram stop just around the corner. On arriving at the hotel, which is in a quiet residential area, just outside the main centre, you are greeted by a gentleman in a long which tail coat, who opens the door for you and takes you luggage. Check in was very efficiently handled, we asked for a canal view room, a request which was granted without any hastle. Once the normal form filling was complete (name, address, passport number ...

CarlG 03.06.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of Hilton, Amsterdam

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Jolly Carlton Hotel - Amsterdam

Advantages: Friendly staff, modern decor, lots of handy facilities, great location
Disadvantages: Rooms are a bit on the small side and cramped

A couple of weekends ago I went to Amsterdam with my boyfriend. We wanted to find a hotel which was close to the centre so it was easy to get around, but that wasn't too expensive (if we could help it!) I went on lastminute.com and I saw a deal for one of the 'secret hotels'. This means that you don't know which hotel you will be staying at, but that you will get it at a discounted price. It told us the rough location (around Rembrant Square), the ...
...out which hotel you are staying at as soon as you have made the booking. We thought it would be quite exciting to get one of the 'secret hotel' deals, it was in the right location for us and sounded like it had everything we needed so we went ahead and booked it for the price of £287 for three nights. The deal was also that we would get the best available double room when we got to the hotel. The hotel that we had booked was the four star 'Jolly ...

ivytoad 12.10.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Jolly Carlton Hotel, Amsterdam

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Standard of Service

Quality of Facilities

Studio 14 B&B is the friendliest experience ever.

Advantages: Close to attractions and night life
Disadvantages: didn't have a kettle in room

This is the best place to stay, especially if you are going on a hen or stag weekend like my girls did. We had a laugh from the beginning of our stay and didn't want to leave. The staff are very friendly and up for a laugh too. The staff were willing to help with anything we asked for especially with the heavy bags. The hotel is very close to the main attractions and all transport. Al tho close to the attractions i was very surprised at how quiet ...

henparty123 28.10.2009 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of Studio 14 Bed&Breakfast, Amsterdam

Value for Money

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AWFUL PLACE. Terribly rude staff. Stay away.

Advantages: None
Disadvantages: Unclean apartments. Disrespectful and rude staff. Overpriced.

The service at this place was some of the worst i've ever seen. The staff neglected to mention that the hallway doors lock from the inside, so when i left without a key I was trapped in the hallway for half an hour. After waiting for some time in a hot and poorly ventilated stairwell (as well as knocking on the only two doors available) I began banging on the walls to try to get someone's attention in the office next door. When the manager finally ...
...to get mad at me for making noise! He was exceedingly rude and pompous, saying that I should have waited even longer for the next person to come by, as if I didn't have anything better to do than sit in a stairwell on my vacation. I had no phone service(American phone), and no one coming back any time soon, so I had absolutely no other recourse in the situation than to call for help. The staff should have been apologetic since this was THEIR fault ...

Ihatealex99 13.10.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Amsterdam Apartments Alexander's, Amsterdam

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