Apart Hotel Amaranta, Quito

Advantages: On a quiet street, near the Swiss Hotel, restaurant is very good.
Disadvantages: Poorly run, manager absentee, no customer service

...We were booked into the Hotel Quito on Suarez Gonzalez in Quito by our travel agent. We were willing to pay for a "superior" room. When we arrived, there was no record of our reservation. The hotel tried to charge us again. Burned out lightbulbs, bath fixtures that rattled on the wall, showers that backed up and the door to the balcony with the so called "beautiful view" was bolted shut. Erwin Dominguez, one of the clerks, double charged us for breakfast. He acknowledged his mistake, then refused to refund our money. He was snug about cheating us. Lots of other clerks running around, standing around accomplishing nothing. Jesus Sanchez is suppose to be the manager. He is absent most of the time. The location of this hotel is not special. The view is not worth the shoddy service.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: Beautiful setting, churches and Spanish colonial architecture
Disadvantages: Traffic noise and fumes, some street crime

...Quito, a copy of one of the altar decorations in San Francisco church. The statue of the Virgen can be glimpsed from many vantage points across the city, whenever the narrow lanes permit. We were tempted by the thought of climbing the Panecillo peak to become better acquainted and to view the full panorama of Quito from above, but it is a stiff climb when one is already short of breath from the altitude. At nearly 3000 metres above sea level, Quito is the second highest capital city in the world after La Paz (or third highest, if you regard Lhasa as a capital, as I would be inclined to). Apart from breathlessness, the other disincentive to ascending Panecillo is its reputation as a haunt of muggers. For this reason, the guidebooks all recommend taking a taxi, but, intent on seeing old Quito by foot, we didn't want to be diverted... Read review

Ciao members have rated this review on average very helpful

Advantages: Quite luxurious, Spa, Gym & Jacuzzi, good room service
Disadvantages: Full of businessmen

...I stayed three nights in the Hotel Dann Carlton as part of a six nights excursion from Peru to Quito and the Galapagos Islands. My Peruvian travel agent, who was a friend of the family I was staying with in Lima, chose the hotel for me - and made an excellent choice. This is a 4* hotel which is mostly favoured by businessmen as it has conference facilities and a business centre. A porter is always on duty at the door to greet guests, help with luggage etc, and the reception area is an attractive open area. On the ground floor there is a small business centre with 4 internet stations (free access), a bar area with live music in the evenings, and a large spacious dining room. Rooms are also spacious and come equipped with the usual heating/air conditioning, TV, phone, mini-bar - but the bathroom has extra little luxuries like bathrobes... Read review

Ciao members have rated this review on average helpful