I stayed at this hotel from 7-14th august 2007. Myself and my boyfriend booked this holiday 9 days before we flew out from Manchester. We bought an All Inclusive package deal from Direct Holidays website. We paid £454.00 each which is more than we had budgeted for a last minute deal. We had been looking for last minute deals for two weeks previous to this and the prices were only rising so we booked this worried we wouldn't get anything better. To be fair it is peak season so for AI you're not going to get much better. My brother and his girlfriend booked this same holiday, from the same site 2 days later. He is flying out 24th August for two weeks AI and is only paying £100 more for both of them.

After transfers we finally arrived at the aparthotel at 3:50AM, very tired. We were greeted on arrival by a nice polite english speaking man on reception. We were checked in very quickly, given our our AI bands and shown straight to our rooms. We asked the receptionist if there was a machine were we could purchase some water. He said as we were AI we could get water straight away and brought us two bottle's to our room.
We had been allocated a ground floor 1 bedroom apartment with terrace opposite one of the large pools. The apartment consisted of a bedroom with 2 twin beds, bathroom with bath shower, kitchenette (2 cooking rings, microwave, cooking utensils and a fridge, kettle), satellite TV and a safety deposit box (which we didn't choose to use). The apartment was very spacious and on arrival clean and tidy. We had fresh towels and a bath mat. On the terrace we had a table and chairs and a clothes horse to dry any washing. The maids came and cleaned our rooms and changed bedsheets every day but Sunday. Sunday is their day off- this did leave problems for us though on the Monday. The hotel had run out of bath towels so we still didn't have any by 7pm on Monday evening. We went to complain to reception twice and we did get our towels but it was after we had drip dried and gone to dinner. There were several guests complaining about this. I can only assume it is a back log as the maids don't work Sundays. I think this will prove a continuing problem for the hotel and during the summer months when the hotel is full this is bound to happen. This is the only complaint we had about the hotel really so i'd just advise any guests to bring a spare bath towel from home just incase this becomes a problem for your party.

The food at the hotel was good, plenty of choice. Breakfast I thought was the best there was a large selection of breads, crossiants and sweet pastries. You could have fruit, cereal or yoghurt. There was also the choice if you wanted to go for a full english. There were sausages, bacon, eggs, tomatoes, baked beans, EVEN CHIPS! I did look round but only saw a few people eating chips for breakfast. There was also cold meats and cheeses. You could help yourself in the restaurant to fruit juices, water, tea/coffee/hot chocolate.
Lunch and dinner was varied day to day. Large selection again of breads, different soup every meal time, large salad selection (I am always a bit wary of eating fruit and salad abroad as i often get a spanish tummy) I ate plenty of both and had no problems during our stay. There was cold meats and cheese on offer, pastas, pork, chicken, veal, turkey, fish, potatoes, chips... Plenty of choice for all. Then for dessert there was a selection of cakes and pudding, ice cream, fruit and yoghurts. We rarely had any of these as we were satisfied enough after having the the main courses.
If you missed the meal times there was the snack bar, based also in the restaraunt which opened 3 times during the day inbetween and after meal times. You would never go hungry! The snack menu included burgers, hot dogs, pizzas, fish and chips, pasta, ice cream and puddings. Lunch/Dinner and snack time you could help yourself to wine, beer, soft drinks including coke, coke lite, sprite, lemon and orange fanta, water and tonic water.

The AI bar opened at 10AM and stayed open serving you drinks till 12 midnight. Any drinks after that time has to be bought. Drinks avaliable were local beer, wine, spirits, soft drinks and water, hot drinks.
We ventured out three or four evenings ino Puerto De Santiago to try and find some nightlife. Us being in our early twenties Las Americas might have been more for us but didn't want to use 30euros getting there and back by taxi. You can get a bus till about 10pm but it takes 1hour 30minutes. The bars we visited by the hotel only a five minute walk away were The Courtyard which had a brilliant english bloke singing a variety of songs and making everyone laugh. We also went to Route 66 which hosts a brilliant husband/wife band called Old Dogs New Tricks. Well worth a visit! I had seen previous reviews mentioning this band and thought we'd go and see what all the fuss is about! From what we gathered they had been singing together for a few years now and had a few albums made, which you can buy on the night. They have the play lists out on the tables and the audience picks which song they want to hear next. They must have about 100 song which vary from the beatles, to texas, to greenday. They have a great sense of humour as well and make you feel welcome in the bar!