We had never taken and all inclusive tour before nor had we used Archers. What a superb choice they turned out to be.
The Wonders of China and the Mighty Yangzte was a fortnight of sheer delight. Every travel arrangment worked without a hitch, our tour director Kitty Shi could not have ... Read review
This review already contains more than 120 words. As a Ciao member you could earn up to £5 with this review.
Advantages: ACTION PACKED ITINERARY AND FAULTLESS ARRANGEMENTS Disadvantages: LACK OF FREE TIME TO SHOP
...been to Asia before, but Archers soften the blow with professional attention to detail and exceptional friendly service - what more can one ask? We certainly had great value for money and memories by the score. Kate Strong
Bristol
Visiting China is a real treat and the cruise along the Gorges was particularly enjoyable - the President 2 is certainly not cruise liner standard, but the cabins are clean and service standards good. There is no faulting ...
Read review
Ciao members have rated this review on average helpful
Advantages: none Disadvantages: very poor customer care
...We had to remind Archers to send the holiday documents. They were finally received only 4 days before departure!
We had booked a resort holiday in Montecatini (travel via Venice Airport). When we checked in at the UK airport we were informed that the flight was cancelled and substituted with one that did not provide in flight catering. It was late departing. In Italy during transfer to the Venice hotel we were informed that the accommodation was ... ...providing customer satisfaction. Complaints to Archers resort manager were a waste of our time! Even the additional booked outings did not go without fault. But it’s a long distressing story. We did not get a holiday in our opinion,and were glad to get back to the UK.
Even seasoned Archers travellers in the group said they would never use Archers again after this experience.
A complaint to Archers office on our return was initially ignored, ...
Read review
Ciao members have rated this review on average helpful
Value for Money
helpful
06.09.2005
Quick review of Archers Direct - Holidays Review ofArchers Direct - Holidaysby
ebpayne
Holiday to Italy with Archers was a complete disaster, ghastly hotels, very poor quality food and customer care appalling.
Holiday rep only interested in optional extras at a high price.
If you do not have to book with Archers - don't
Not an experience to be repeated.
Venice hotel, on busy main road with no facilities
Rome hotel, miles from city centre.
The only reason these hotels are used by Archers must be cost.
Ciao members have rated this review on average helpful
Advantages: Virtually zero Disadvantages: Grossly overpriced, terrible resorts managers
...was supposedly a four star hotel. Complaints to resort manager ignored and she refused to talk to us.
This did not just happen to us but to three or four other parties on the same holiday.
Complaint to Archers office ignored - blamed us for "too high expectations!!!" ...
Read review
Ciao members have rated this review on average somewhat helpful
Advantages: Well organised, really helpful tour managers & great value for money Disadvantages: Initially I'd never heard of Archers Direct
...plus we hadn't booked with Archers Direct before. I read their customer holiday reviews on their website which were really helpful but you never really know until you get there.
The holiday ran like clockwork, mostly due to our very knowledgeable tour manager who bent over backwards for all of us and we had a fantastic driver. We really didn't have to worry about a thing. Everything was so well organised, we were taken care of superbly. Plus, it ...
Read review
Ciao members have rated this review on average somewhat helpful
The master of scepticism, P. J. O'Rourke, describes himself as a Trouble Tourist. This is someone who goes to see "insurrections, stupidities, political crises, civil disturbances and other human folly because... because it's fun."
Not content with... more