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11 Reviews

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This was the first ever coach tour we had taken. We wanted to see Europe, but with no real experience, we wanted to sample lots of places before comitting to a particular country or resort. This... more

User Reviews

for Archers Holidays

Rating Summary based on 11 reviews

  • 5 Stars
    6
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Star
    3

Detailed rating

  • Customer Service
  • How good were the guides?
  • How often have you booked through them
  • How satisfied were you with the Hotel/Appartement
  • How well does it cater for children
  • 3.3
  • 3.9
  • 1.4
  • 3.6
  • 0.6
  • 13 of 13 Ciao users found the following review helpful
    Picture of KATESTRONG

    KATESTRONG

    User recommends the product

    Advantages Advantages ACTION PACKED ITINERARY AND FAULTLESS ARRANGEMENTS

    Disadvantages Disadvantages LACK OF FREE TIME TO SHOP

    We had never taken and all inclusive tour before nor had we used Archers. What a superb choice they turned out to be. The Wonders of China and the Mighty Yangzte was a fortnight of sheer delight. Every travel arrangment worked without a hitch, our tour director Kitty Shi could not have been more helpful and friendly, hotels were more than adequate and the food we enjoyed, albeit a little westernised at times, was exceptional. The cruise ship is certainly not liner standard - rooms are clean and well serviced but if you want luxury you may need to consider paying the premium for the ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of Derizor

    Derizor

    User recommends the product

    Advantages Advantages Everything had perfect timing ,Perfect Tour Guide,

    Disadvantages Disadvantages NOT wheelchair friendly ( although this did not affect us )

    Beautiful China, absolutely 100% from begining to end. We did this trip fom 13th of May for three weeks. We were first greeted at Heathrow airport , went through the normal securities before boarding our aircraft for our adventurous holiday, this was just one week after the earthquake and build up for the Beijing Olympics so although security was high we were all made most welcome On arrival in China we were made welcome by our guide Chris Wang, whom stayed with us throughout the complete tour, even when we had the odd wanderer , Chris would make sure we were all back together, the hotels ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of TopCcatciao

    TopCcatciao

    User doesn't recommend the product

    Advantages Advantages none

    Disadvantages Disadvantages very poor customer care

    We had a very similar but worse experience of Archers, to that reported by Mr Beveridge (27/12/04) to Ciao. We had to remind Archers to send the holiday documents. They were finally received only 4 days before departure! We had booked a resort holiday in Montecatini (travel via Venice Airport). When we checked in at the UK airport we were informed that the flight was cancelled and substituted with one that did not provide in flight catering. It was late departing. In Italy during transfer to the Venice hotel we were informed that the accommodation was replaced by a poor quality substitute. We ... more
  • 29 of 30 Ciao users found the following review helpful
    2 Stars Quick review of Archers Direct - Holidays by ebpayne 30/12/2007
    Holiday to Italy with Archers was a complete disaster, ghastly hotels, very poor quality food and customer care appalling. Holiday rep only interested in optional extras at a high price. If you do not have to book with Archers - don't Not an experience to be repeated. Venice hotel, on busy main road with no facilities Rome hotel, miles from city centre. The only reason these hotels are used by Archers must be cost.
  • 5 of 6 Ciao users found the following review helpful
    Picture of NORTHEAST96

    NORTHEAST96

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Nothing but

    I booked and paid for a Canadian holiday costing approximately £1,500, along with a friend to share room and experience. Eleven days prior to leaving I became too ill to travel and although my companion was to approach her daughter to accompany her instead, I believed I was doing the right thing by informing Archers immediately I would be unable to travel but the same day putting forward the alternative name. They do give a 14 day period prior to commencement for this arrangement but this was impossible in our case and my friend having travelled with Archers at least 10 times in the past ... more

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