I have had the 'pleasure' to travel Arriva Wales frequently. My boyfriend is studying at Aberystwyth University so I find myself changing at Birmingham for an Aber train.
About Arriva: They have 116 trains covering a network of over 1009 miles, with 1860 employees. Apparently they run 788 ... Read review
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Advantages: Gets you from A to B...eventually. Friendly staff Disadvantages: Slow, overcrowding, punctuality, horrible toilets
...had the 'pleasure' to travel Arriva Wales frequently. My boyfriend is studying at Aberystwyth University so I find myself changing at Birmingham for an Aber train.
About Arriva: They have 116 trains covering a network of over 1009 miles, with 1860 employees. Apparently they run 788 services a day during the week but there are no figures for how many of these services actually run, many are cancelled every day! According to their website, the route ... ...a train every 2 hours, Arriva said they were looking into more frequent services. I'd advise you to check carefully when travelling on Sundays and Bank Holidays as they often do enginnering works then. This journey takes around 2 hours 20 minutes on a good day. Do not expect to be there on time though. Where else do the trains go? Throughout South Wales, North Wales, up to Manchester via several routes. The area around Shrewsbury/Welsh Boarders are ...
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Frequency of trains
Reliability of trains
Comfort of trains
On-board facilities
very helpful
04.05.2006
Very good TOC Review ofArriva Trains Walesby
smcclt3006
Advantages: Friendly staff, Good value for money and reliable trains. Disadvantages: There need to be more staff at all stations for longer hours.
HOW EASY IS IT TO BUY A TICKET?
Well, it really depends where you are when you want to buy a ticket. For instance, I travel regularly between Aberdare in South Wales and Cardiff Central. If I needed to buy a ticket from Aberdare, then i would really have no chance. Theres no ticket machine, yes, there is a ticket window, but thats never ever open, maybe perhaps for only a few hours a day during the peak for the commuters. Your only other chance ... ...the guards, or failing this, buy a ticket at your destination. If i was to try and buy a ticket at one of the larger stations, such as Cardiff Central, then there would be no problem, they have plenty of machines and plenty of ticket windows which are open for the majority of the time. So you have no excuse for not buying a ticket there or any of the other main stations.
FREQUENCY OF TRAINS
The frequency of the trains is pretty good, you never ...
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Advantages: You eventually get to your destination. Disadvantages: Over crowding, often late, difficult staff.
...a VERY bad experience with Arriva trains Wales, so I am sorry if this review sounds a little "ranting". I will try and deliver a fair and balanced review of their services.
Firstly a little information about Arriva trains Wales. Arriva trains Wales took control of the franchise previously operated by Wales & Borders Trains on 7 December 2003. They have a fleet of aprox. 116 trains. Their route covers over 2,600 miles and they employ 1,860 members ... ...You can register with Arriva train Wales online and receive offers, competitions and news via email/text. You can opt to have the email in either plain text or HTML. The website also contains the following pages: Home, About Us, Travelling With Us, Helping You, Out & About, News & Service Changes, Buffer Zone and Contact Us. There is a lot of information and the site is easy to use and well planned. If only the whole Arriva service was as good as ...
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Advantages: It eventually get's you to where you want to be Disadvantages: Its like a cattle truck
As a regular user of Arriva Trains Wales in particular their route from Manchester Oxford Road to Llandudno which I have the "pleasure" of using on a daily basis, unfortunately at peak times throughout the working week. I can honestly say that if you like being herded into a cattle truck then please feel free to use the service.
On a regular, and by regular I mean daily basis I have the dubious pleasure of catching the Arriva Trains Wales service ... ...later which means, according to Arriva Trains Wales that as you are not delayed for over 60 minutes they are not liable for any compensation.
I know I'm harping on about this particular service but to be honest if you had to stand on a platform for a train which is regularly "delayed" and the "bing bong" woman daily informing me that "We are sorry but the xx train to Llandudno is delayed by 6 minutes, Arriva Trains Wales apologise for the inconvenience ...
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