Thie hotel has a lovely setting but that sadly is the only thing going for it. The food is average, tiny portions, the staff are unhelpful and cocky. The manager is related to the owner so deals with complaints in an off handed, arrogant manner. They are completely disorganised. WHen we attended a wedding there they lost room keys, forgot to set up the cake and favours before everyone arrived. The had promised a projector for the speeches which never materialised. The icing on the cake however was that they had given the best room, (none of the rooms are particularly great) which the bride and groom were booked into, away to another couple who were attending a wedding at Ragley Hall nearby. To try and make amends they said that they would book them into a travel lodge for their wedding night!!!! Despite the unrelenting catastrophes the happy couple did their best to enjoy the day but shockingly no apology was ever voiced and no compensation was offered for the shoddy service. BEWARE!
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good start to your review... but you just gotta add more info to the review to obtain higher ratings :D stay safe x x
marymoose99 07.11.2007 13:17
Hi, and welcome to Ciao, and sorry to hear of your bad experience. Sorry for the low rating, but you really need to give more detail to get higher ratings - location, cost etc. Have a look at some other hotel reviews to get an idea of what is needed. I know Ciao can be a bit daunting at first, but you'll soon get the hang of it if you have time and effort to put in! MaryX
gregowen 07.11.2007 13:13
Shocking behaviour towards paying guests. Good review
Arrow Mill is a 3 star property located in the heart of rural Warwickshire positioned ... more
directly oposite Ragley Hall close to Junction 15 of the M40 and nearby Stratford upon Avon The grounds which cover over 60 acres have been landscaped for guests ...
Information:
Price is per double room per night and may vary depending on date booked...
Set in 60 acres of beautiful, peaceful landscaped grounds, in the heart of rural ... more
Warwickshire, the hotel offers comfortable accommodation in a charming, lovingly restored former mill.The immaculately kept grounds provide wonderful idyllic surroundings ...
Information:
Price is per double room per night and may vary depending on date booked...