Even though Atlanta airport can seem to be as busy as a British city centre railway station and much larger, it is very easy to find your way around largely due to the helpful and courteous staff. Because it is so large, if you are arriving there for the first time then it can take a few minutes to get your bearings and work out where you should be.
I travelled there from a chaotic Manchester airport (all the computers were down) last October on my way to Nashville and it took me about 35 mins to find the departure gate to Nashville from leaving the aircraft arriving from Manchester. On return it took me about 15 mins as I knew my way around a little better. I am a reasonably fit 49 year old and was carrying one piece of hand luggage.
There's an underground train that travels to each terminal and directions are very clear. The check in staff will help and there seem to be quite a few check in desks and mostly short or no queues. The airport staff direct you through passport control etc and their main aim in life seems to be to get you processed as quickly as possible.
This was my first trip to America and I was travelling on my own so felt a little apprehensive. But Atlanta airport was a good introduction to the friendly, courteous and efficient way of American life underlined unfortunately by my return to a still chaotic Manchester Airport.
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