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pre-paid gas ripoff !!

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1 Mar 20th, 2009 

7 Ciao members have rated this review on average: helpful

Advantages:
none

Disadvantages:
unexpected and dishonest charges not included in pricequote

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Detailed rating:

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Vehicle Quality

Value for Money

ericgen

ericgen

About me:

Member since:20.03.2009

Reviews:1

I feel ripped off by auto europe !! They provide a low price for a car rental so you book them. Then, when you pick up the car (at National, LaGuardia) you have no choice but to immediately pay a full tank of gas at a "special" price which is more then double of the cost at the pump. I always return rental cars with full tanks so I absolutely did not want this "option" which not even is an option because I had no choice but to pay. National say that I am obliged to pay it because of auto europe and auto europe say it is obliged by National. Another "fine feature" of this "option" is that you get no refund for any gas left in the tank when you return the car. In my case that was half a tank (because we had to drive very slowly because of snow) so I ended up paying $49.18 for half a tank of gas worth $12.
Great service auto europe NOT !!
In their reply to my complaint they told nothing but lies so : A VO I D !! 

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Comments about this review »

ericgen 20.03.2009 23:20

What else : it's America so cars run either on diesel or gasoline, which is called "gas", short for "gasoline". In europe we have LPG "Liquified Petroleum Gas" but they don't have that over there.

Soundsexciting 20.03.2009 21:46

when you talk about putting 'gas' in the car I presume you're talking about liquid petroleum gas and not petrol

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