Just back following arrival of much loved daughter. Hope to write occasional reviews, if I can persu...
Just back following arrival of much loved daughter. Hope to write occasional reviews, if I can persuade her to let go of the mouse!
Member since:04.05.2003
Reviews:12
Members who trust:3
BMIbaby may be an odd name for an airline - but if they fly from near you to where you want to go - then you should give them a try!
Who are they? __________
BMIbaby are a relatively new airline, but are also a subsidiary of BMI (the UK?s second largest "full service" airline)
They have been created in January 2002 in similar vein to the other existing budget airlines - and like them strive to set out their particular brand and ethos of giving great value flights. They currently fly to 12 countries and serve 26 destinations. Weekly flights total 313 give or take.
Being a young company - their staff are genuinely enthusiastic and seem eager to please.
Where do the Fly to & from? _____________________
BMIbaby operate out of East Midlands, Manchester and Cardiff Airport hubs - so if you live some way from these they may not be an option. But both airports are reasonably well connected to the motorways and strategically placed to attract those who are fed up with struggling to the major UK hub airports.
Neither airport is in the truly huge league of mega shopping and eating complexes - but then they do offer a little of what busy Gatwick tries to call the "hub without the hubbub".
From East Midlands they go to:- Brussels - Belgium Prague - Czech Republic Paris CDG, Nice,Toulouse - France Munich - Germany Milan (Bergamo), Pisa - Italy Faro - Portugal Cork, Dublin - Rep of Ireland Alicante, Barcelona, Ibiza, Malaga, Murcia, Palma - Spain Amsterdam - Netherlands Belfast Int., Edinburgh, Glasgow, Jersey - UK+ NI + Channel Is.
From Cardiff to:-
Paris CDG, Toulouse - France Munich - Germany Milan (Bergamo) - Italy Alicante, Malaga & Palma - Spain Belfast Int., Edinburgh,Glasgow, Jersey - UK+ NI + Channel Is.
From Manchester to:-
Cork - Rep of Ireland Alicante, Malaga, Murcia & Palma - Spain Belfast Int - N. Ireland
They use a mixed fleet of aircraft allowing them to manage varying levels of demand. The operate five B737 300 (148 seats), two B737 - 500 (131 seats) and four Fokker 100 (106 seats). These are all reliable and much used aircraft - but the Fokker does feel quite small and can unsettle more nervous passenger who like "a nice big smooth plane". If you are on board with a school trip, the word "Fokker" does extract some giggles form those kids during the safety briefing.
How to Book? ____________
Offline you can call their call centres - I have always booked on line so cannot comment. I assume they will be competent enough but prefer the flexibility and choice you get online to find the best deal for you. Call them on 0870 264 2229 for UK passengers from 08:00 to 21:00 7 days a week.
Better still then - www.BMIbaby.com is their online facility offering a very simple well presented menu of information and fully integratedonline ticket buying. The site is graphically kept very simple and this means it loads and flows quite quickly without endless annoying adverts and pop-ups. Well done!
To find a flight you plug in you preferred dates - but once through to the flights available -you can jump ahead or backwards a day to see if that changes the fare in your favour. Usefully quoted fares include taxes but not airline failure insurance that is added later. But, it is easier to see what it will cost you than with some competitors.
Be sure to read the terms and conditions - they do allow some changes at a small costs - but think carefully if you need ultimate business class style dependability or flexibility. Low costs airlines run by being full and having now admin costs.
The site offers useful features including:-
- destination guides - a very useful live flight arrivals board if you are to pick someone up. - well though out timetables
They make regular press annoucement via their spokesperson "Tiny" (get it) - and as with Ryanair - offer many seats at bargain rates during quieter travel periods. Check the Sunday press - that's where I spot them usually.
They also have a special offer section online - good if money is tight and you need a break.
They have also tied up with a range of partners to offer hotels, car hire and travel insurance. Brief research suggest that they offers are far from unreasonable but as ever it is worth searching around the popular travel portals to see if anything better is on offer.
How much? __________
Flight costs do vary as you might expect - but you will usually save as compared to the standard fares of the major airlines. It is worth checking though as the last 6 months has seen much more competitive pricing by all concerned -good news for us.
As ever avoiding peak business times are good ways to save.
Typical low costs are £20-40 each way.
Once on board - food and beverages are up to you. Nothing is included in the price -but then I don't always wan to eat on ashort flight - especially when a nice continentalrestaurant sits waiting at the other end.
What are they like? ___________________
I think overall most passengers I have seen / spoken with on my travel are more than happy if not delighted with the service. I get to fly reasonably often for my job and would describe the actual experience as no better or worse than most other airlines. The staff are much friendlier than the usually stuffier national carriers can be too.
The flights are all short-haul so the seat pitch of 29/30" is not the most generous, but adequate for mst folks. I survied OK and I'm 6ft 3 inches (but I would not fancy 8 hours like it).
In flight - you can buy snack and drinks if you want as with some of the other budgets. Best advice is bring stuff on board with you or eat before or after if not. Nothing wrong with their stuff - but choice in the sky is fixed and "due to prior passenger selection...". As for entertainment - you get what you bring with you. But short-haul, this is again no problem for most folks.
The gripes tend to be the expected one's when a flight is cancelled and the support or service offered struggles to cope or doesn't even try.
I am not sure how best to review that as it depends so much on what you expect. I have some sympathy for the open honesty that if you pay a few pounds to travel internationally - you cannot really complain too much if just sometimes it goes wrong. But it can be hard to feel that way when stuck hundred of miles from home.
Me- if low costs mean I have more money to spend at the other end - I am happy to enjoy it when it works and be a little philosophical and realistic when it does not.
Budget Airlines Current Atmosphere ____________________________
It has not been a good last quarter for some budget airlines. buzz have been folded into Ryanair - from losing around £1 million a week and now 400 job - they are part of Mr O'leary's huge emotionless mammoth. Easyjet swallowed up Go - but they say that the integration isn't going so well.
BMIbaby seems to be successful, happy and going from strength to strength.
Final Points __________
Flights booked and paid for online are cheaper as they apply a £5 (€7.50) discount for each one way flight.
Infants (under 2 years of age) get to fly free of charge, children aged 2 and over are however charged full fare.
There is a £4.00 fee per booking for payments made by credit card
In summary --------------
So where do BMIbaby fit in all of this? I think they have a certain style which perhaps only buzz has achieved elsewhere - fun, frugal and worth a try is my vote.
How helpful would this review be to a person making a buying decision? Rating guidelines
A great review I will remember this one next time we go on holiday cheers :)
Critchyboy 19.05.2003 17:58
Sounds like a good enough airline for me! Great review. C :)
GillyPooh78 19.05.2003 17:19
Thanks for the review on BMI Baby - enjoyed, very much, reading about these as I will be flying with this company in July. Off to Dublin to see R.E.M in concert!
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
May 17th, 2003
(May 19th, 2003)
very helpful by (96%):
helpful by (4%):
