My boyfriend & I stayed here under half board (so breakfast & dinner were included but not lunch) for a week. It was a major emotional rollercoaster, of ups, downs and mediocrity I must admit.
The first day we arrived we threw our belongings down so as to explore, and placed a do not disturb sign on the door.
When we returned we found that one of the staff had helped themselves to 40euros (20 from each of our wallets) this was infuriating since even with travel insurance the hotel and the Thomas Cook reps were extremely unhelpful & unremorseful.
The rest of the review I will put in bullet points:
..: The Good :..
O The weather is great in March
O There are two outdoor pools
O There are plenty of sun loungers
O Reception staff are well mannered
O The decor of the hotel is lovely
..: The Bad :..
O There is little to do after 6:00pm as the pool is closed & the shows are not for everyone
O The catering staff are (for lack of a better word) annoying
O The rooms have no ceiling light so it can get very dim at night
O Toilet is smelly & seems unhygienic because of this
O The room is blandly decorated
O The room service is poor, as the service takes so long you might as well leave the room and fetch whatever it is yourself
O The staff do not really speak English, so asking for things is usually unsuccessful
O Everything is very expensive... 2EURO's for a tiny bottle of coca-cola...
O The food is of very poor quality; warm (never hot) bland; and very repetitive
O The Bath/Shower was appalling; the tub had ground in dirt and the showerhead was coming off of the wall
O An iron we paid €22 for blew the fuse in the room, and we had to sit in darkness for 30minutes before a technician came to fix it. They didn’t replace the iron or refund our money!
O The towels that were being replaced were dirty & old looking, also the bathroom facilities were the bare minimum.
In brief: I would NOT go here again, and if you want entertainment/clubs/fun - avoid this... definitely not worth the 4* rating.
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