Barcelo Santiago, Tenerife > Reviews > FRIENDLY HOTEL

Author's product rating:   

Quality of Rooms	Excellent
Standard of Service	Good
Quality of Food & Drink	Excellent
Cleanliness	Excellent

Advantages:	FANTASTIC LOCATION AND FRIENDLY STAFF
Disadvantages:	COULD BE CLOSER TO BEACH

Recommend to potential buyers:

yes

Full review

HAVE BEEN TO THIS HOTEL TWICE, AND ABOUT 6 TIMES WITH OTHER BARCELO HOTELS IN THE CANARIES, CANNOT FAULT THE HOTEL GROUP. ON ONE VISIT TWINS WERE ONLY 18 MONTHS OLD, STAFF BENT OVER BACKWARDS TO HELP, EVEN WITH FEEDING! WENT BACK AGAIN WITH THIRD CHILD, SAME FRIENDLY STAFF, WILL GO BACK AGAIN IN AUTUMN, FOOD WAS OUTSTANDING, SMALL POOL WAS LOVELY AND WARM, AND SUITE WAS AMAZING.
KIDS CLUB WAS VERY GOOD, EVENING ENTERTAINMENT WAS OK, BUT THE STAFF TRIED VERY HARD. AND THE KIDS ENJOYED IT. ALL-INCLUSIVE LIKE MOST HOTELS THE STAFF TEND TO SERVE YOU LAST, UNTIL YOU GIVE THEM A LARGE ENOUGH TIP THEN THEY ARE FALLING OVER THEMSELVES TO SERVE YOU. THIS SEEMS TO HAPPEN AT EVERY BARCELO HOTEL. WOULD RECOMMEND THE ROOMS OVERLOOKING THE POOL AREA BASICALLY IN THE MAIN BLOCK, SUN IS THERE ALL AFTERNOON, SO IT WAS NICE TO SUNBATHE ON WHEN THE TWINS HAD THEIR NAP.