We visited Malta for the first time 2 years ago and stayed at this hotel and I can assure you we would never consider the Bella Vista again. We are widely travelled to 3rd world places like India and this so called 2 star hotel was an insult to 2 stars. The food was okay but unimaginative, the location was noisy and quite a way from the main town, the rooms can only be described a s adequate and we had a ridiculously small balcony ( we had to take turns to sit on it !) overlooking what seemed like a housing estate. What was particularly awful was the many restrictions, the rudeness and disinterest of the staff and their total lack of customer care. It seemed as if they couldn't care less about the guests and just seemed interested in enforcing petty rules. I was told off ( yes actually told off) by the head waiter in front of other guests for weearing a vest to lunch when others were coming in shorts and halter tops and a complaint to the manager ( we are not complainers by nature usually preferring to laugh at the cultural differences) was not acknowledged. Another time I reciprocated a dring bought for me on another guests All Inclusive bill and was told, once again in public that I was to have my all inclusive facility taken off me. I would not recommend this hotel to anyone.Malta though is lovely and the people generally very helpful.
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not available - HRS Rating: 6,10/10 - A modern newly built hotel with 157 rooms. All ... more
rooms are well appointed with balcony, bathroom ensuite and most of the rooms have picturesque countryside views and pool views. It is located on the outskirts of Qaw...
Advantages: accommodating for large families, indoor pool nice and quiet, modern Disadvantages: right on a main busy road, not many amenities close-by like small shop etc