Best Western Mornington Hotel, London

Advantages: Central location, nice room, good breakfast
Disadvantages: Heating on overdrive

...Hotel. It is a Best Western Hotel, although each of the companies hotels is independantly owned and operated. Dad booked the room over the internet. He booked a twin room for four nights. There was a special offer available, four nights for the price of three, and he paid around £200 for the room, including breakfast. The reason he chose this hotel was partly due to the offer and partly due to its location. The hotel is located in central London, ...
...walk from Lancaster Gate underground station. Buses pass by frequently, and a taxi from Leicester Square cost us £9. We arrived in Kings Cross station and took the tube to Lancaster Gate. The man in the ticket office at Lancaster gate station gave us directions to the hotel, simply go right from the station and take the second right. There were several hotels on the street and none of them stood out as looking particularly special, although the ... Read review

Advantages: Decent sized rooms
Disadvantages: Staff just doesn't care

I booked a hotel room for my girlfriend and her mother for a night here just yesterday. On the first day everything went well, despite having been given a room that smelt quite a bit of old cigarette smoke. However, the following day when they were checking out we overheard a very frazzled woman ask the man at the counter to check up on her bag. As it turns out it was stolen from her while she was having breakfast in the hotel! The man acted extremely ...
...her passport, phone and even her glasses, and even went so far as to say when she had left the counter, I quote: "It's not as if someone died". Needless to say, my girlfriend who was intending to leave her luggage there during the day, decided against it. And I definitely would not book this hotel again seeing how much their staff cares about the customers. ... Read review