My local Brewers Fayre is The Hurlet, 2 Glasgow Road, Barrhead, Glasgow.
This Opinion isn't going to very long, as I am only going to write about the bar side of things.
Last night, my boyfriend and I decided to go for a drink. As he had had a long day at work, we decided to go to The ... Read review
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Advantages: Local to me Disadvantages: Rude and un-interested staff
My local Brewers Fayre is The Hurlet, 2 Glasgow Road, Barrhead, Glasgow.
This Opinion isn't going to very long, as I am only going to write about the bar side of things.
Last night, my boyfriend and I decided to go for a drink. As he had had a long day at work, we decided to go to The Hurlet for a quiet drink. It's ALWAYS quiet in there - probably due to the attitude of the staff employed there.
When ... ...my complaint to WHITBREAD who own Brewers Fayre. If you wish to do the same, and draw their attention to the faults, their website address is http://www.whitbread.co.uk/ on the left of their site, you will see 'find/contact us'
From now on though, we shall be drinking elsewhere! ... more
My local Brewers Fayre is The Hurlet, 2 Glasgow Road, Barrhead, Glasgow.
This Opinion isn't going to very long, as I am only going to write about the bar side of things.
Last night, my boyfriend and I decided to go for a drink. As he had had a long day at work, we decided to go to The Hurlet for a quiet drink. It's ALWAYS quiet in there - probably due to the attitude of the staff employed there.
When we arrived, we noticed that the bar was actually fairly busy, for a change. This was due to the fact that there was a Celtic game on the T.V.
We approached the bar, and noticed that ALL the staff - kitchen, waiters, waitresses - were standing behind the bar, arms folded, eyes GLUED to the T.V. screen! The duty manager was serving another customer with their drinks, and I asked him if anyone else was serving. He just gave me a disdainful look, sniggered and said 'NO'! His attitude was one of - "Can't you see that all my staff are watching the football, and you want to be served"?
We decided to go elsewhere, and have also decided NOT to go back there again!! We had been to The Hurlet on many occasions before this, but only because it was close and quiet. The staff have never been friendly in there, and, on several occasions, sat in front of the T.V. with a drink or a coffee, with their feet up on a chair and once, on the table!!!
They make you feel as if THEY are doing YOU a favour by serving you. Once time is called, it's all you can do to keep hold of your unfinished drinks before they are taken away!
I have noticed that they do seem to have a high turnover of staff - I wonder why?
I have eaten here before. The food has been quiet good, although much of it is microwaved or re-heated. On the whole, The Hurlet is clean and tidy, and has a play area for the kids, although this has had to be closed on several occasions due to wasps nests.
I have emailed my complaint to WHITBREAD who own Brewers Fayre. If you wish to do the same, and draw their attention to the faults, their website address is http://www.whitbread.co.uk/ on the left of their site, you will see 'find/contact us'
From now on though, we shall be drinking elsewhere!
Advantages: reasonably priced. Modern lovely decor. Little nooks of tables. Disadvantages: as a smoker a little shelter somewhere outside
jan 2008 The Hurlet has been closed for a while for a major refurbishment, and WOW !!! What a difference !
The decor is modern without being over baring or too minimalistic.
The menu has been brought up to speed, with some nice fresh new ideas aswell as your old classics. And not a Micro Meal in sight!!!
Prices are very reasonable, with deals to be had, as well as a full stocked bar from real ales to fine wines.
We live locally and have always ... ...a couple or just along for a couple of drinks.
The refurb has gone beyond our expectations, with all its little nooks and crannies...the bar or restaraunt can be really busy especially at the weekends, but you would never know, as tables are tucked away giving it a little bistro feel, or with the over sized sofas and fire places you could be tucked up in your own little lounge.
Cant wait for the summer months to come in, the large wrap around garden ...
cliffordandnancy 14.02.2008 (12.02.2008)
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