Brewers Fayre, Wolverton House

Usually competent service, Recently there has been a change of management and they have decided that it is to much like hard work for the staff to take meals from the menu outside, you have to choose either burger and chips or scampi and chips. When I questioned why I could not have something from the menu if I sat outside (on the many tables) but could if I sat inside (less than 30 feet away) I was told that it was easier for the staff. I will not be eating there again.

Advantages: Excellen surroundings, nice,friendly staff
Disadvantages: listed building

...is really tiny for the level of service they do. All Brewers Fayres we have visited (both North and South) have always been welcoming and friendly. I have never had a problem in all the years we have been. I know there not perfect but hey who is??? ... Read review

Advantages: Its near to where wil & has a play area for the children
Disadvantages: service

We visted our local Brewers Fayre as a treat for my children . When we arrived at about 2pm it was busy but not packed . We sat at a table had a drink then my husband went to oder our meal . He was gone ages as there was only one person taking orders . We waited for an hour before my husband asked where our meal was to which we were told it would be with us in 10 minutes. After 15 minutes i went inside to complain and was told our meal would be with ...
...complaints procedure was and they didn't know so they got me the manager and he told me that everyone had been told when they ordered their meal it would be an hour . This wasn't true as my husband was told nothing . The manger then went to the kitchen and told me our plates were out and they were waiting for the food to be put on so ur meal would be with us in 5 minutes ! 15 minutes later i went back in to complain again to be told by the manager ... Read review