Bristol Airport Parking

I am writing following my disappointment at the service provided by this firm following a recent holiday from Bristol Airport. To start, the directions on your website coming from the South West are awful. We would have never found the parking area if we didn't use sat nav as the directions were diabolical. We also travelled an extra 30+ miles to the junction off the motorway that we would have normally used that takes us to the airport from the South West. Further, when we finally arrived at the parking area (which is in the middle of a residential area!), once we had booked the car in and ... more

I recently used bristol Airport for the first time recently, to meet my Daughter from her holiday flight. I followed a sign which stated " Short term parking (first 20 minutes free)" and on entering the slip road to this part of the car park, I was than faced with 2 gate options. On the notice board to the one gate were temporary notices with charges of £10.50 aand £12.50 displayed, but on the other gate there was nothing displayed, so as I only had about an hour to wait, and not wishing to pay too much, I entered the unmarked gate (as there was no other option, and the road was too narrow to ... more

I want to share my experience of using WCP's so-called "Chauffeur Meet & Greet" service at Bristol airport to help others decide which company to use at this airport. I pre-booked this premium service because we were flying at 6am and didn't want the hassle of parking. I rang WCP 10 minutes from arrival but they said they had no record of the booking. Nevertheless the driver did meet us and took the car away. On return we rang the company from arrivals and got an answering machine. We proceeded to the short-term car park where we saw the driver herding people into a small bus. He said he was ... more

Save yourself some money - DON'T GO TO WCP PARKING! On returning from our trip (a week and a half ago), we found that our car had been damaged. When we reported this to the man in the office, he was very abrupt and told us to email 'Dean' (the owner, apparently). We have emailed and telephoned him several times, but he has not responded to any of our emails, is never at the car park when we call and has not had the courtesy to reply to any of our messages. We are now going to have to take this matter further and it is going to end up costing us a lot more than if we had paid the extra few ... more

This company is a joke and its service is a shambles. They obviously can't be bothered to employ enough drivers so on our return to Bristol we were told we would have to wait twenty minutes for our so called MEET AND GREET service. When i queried the wait i received a very aggressive" Why, is that a problem?". When i said actually it is he put the phone down. We had two cars booked but only one appeared after twenty minutes and my companions had to wait three quarters of an hour before their car was returned. No apology, no reply to my emails, no refund, no chance of ever getting my business ... more