'Allo! I'm not contributing to Ciao for the time being but if you are bored / desperate / weird enou...
'Allo! I'm not contributing to Ciao for the time being but if you are bored / desperate / weird enough to wish to continue to read my ramblings, you can find me on Dooyoo under the user name plipplop. See you around! :P
Member since:15.07.2000
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Regular readers of my opinions will recall that the last time I was on business in Bristol, I had the misfortune to find myself booked into the Travel Inn Metro. On another recent visit I was determined that I would find more suitable accommodation for the two nights that I was in town. The only decent hotel in the city with rooms available was Jury’s Hotel.
Situated on Prince’s Street, just off the main centre, Jury’s is a large, four-star hotel that has established itself with a decent enough reputation. Popular with business travellers, students and backpackers alike, Jury’s is a traditional style hotel, complete with concierge and room service, with a busy itinerary of conventions and conferences to boot.
Prince’s Street is within walking distance of the city centre and Park Street shopping. The hotel backs directly onto the waterfront, and is a stone’s throw away from a good choice of bars, cafes and pubs. The Bristol Hippodrome is also close by, and there are sometimes overnight deals available to see a show and spend the night in the hotel. A number of local bus services run very close to the hotel, but it is definitely not walking distance from Temple Meads railway station. Prince’s Street itself is a relatively busy road, and certainly at peak times there is a significant amount of traffic and noise. At weekends,
the area is a thoroughfare for revellers out on the “beer scooter” and I would not suggest this hotel as a suitable location for a quiet weekend away.
The main entrance from Prince’s Street leads through to a traditional reception area, with a peaceful, tasteful ambience, and a team of courteous reception staff. Upon arrival I was promptly greeted and checked in, and within about five minutes I was in my room.
My first impressions of the hotel were that whilst the décor was probably once quite refined, it had now become shabby in places. This was quite surprising considering the fact that the hotel had (allegedly) been “extensively refurbished”. Indeed, Bristol Jury’s Hotel was upgraded from three to four stars as a result of this refit. The main staircase, to be used as en emergency exit, was bare and cold, with that distinct smell of urine that you find in an NCP car park, and the wallpaper in the corridor leading to my room was peeling. All in all, not a particularly good start.
The room itself was of a better standard. Although I had reserved a double room, I was in fact given a twin room. The hotel reception staff was deeply apologetic, but there were no double rooms left, so I was left with two single beds. The room was of medium size, with two single beds, two armchairs, a dresser/desk in front of the window, and an ensuite bathroom. The room was very clean, as was the bathroom and the fixtures and fittings were in good condition. There were complimentary toiletries and a complimentary copy of Newsweek.
Regrettably, the bathroom was not quite what I would have liked. As I am relatively tall, in order to use most of the facilities in a bathroom, I prefer to have an adequate amount of space – something that was severely lacking here. The door opened directly on to the toilet pedestal, which meant that you had to come in and close the door before you could even see the toilet. What made the situation worse was that the toilet was positioned in a very narrow cavity – only the very slimmest people would be able to sit down in comfort – and the whole set up was very claustrophobic. Needless to say, the bath was absolutely microscopic. Do you remember Garfield the Cat and his teddy bear Pooky? If you imagine how small a moggy’s teddy bear would be then you may appreciate what I mean when I refer to the bath being a “Pooky Bath”. Having a bath became a relatively acrobatic affair, with a careful selection of body parts alternately resting outside the basin in order that everything got washed in turn. I ultimately opted for showers.
The room had an average selection of facilities. The telephone was able to save messages in your absence, with the usual exorbitant call rates in place. The television was a rather small, rather old portable piece with extremely poor reception. Although the set was mounted on a turntable to enable you to reposition at your leisure, only a 3.15 position would give a reasonable picture. A trouser press was available, as was a small, musty wardrobe complete with those theft proof hangers that never seem to want to let you hang your shirt up. One of my greatest reservations about the room was the lack of air conditioning – if you had the windows open you were cool, but deafened by the street noise. Conversely, closed windows led to stale air and a hot room. Furthermore, the building itself was very poorly sound proofed. Whilst lying in bed on the Wednesday morning I could clearly hear the conversation in the room next to mine, as well as the guests above me “using the toilet”, if you understand what I mean. This was something I noticed in the evening as well, when noisier guests were returning to their rooms.
An essential part of any hotel stay has to be a sampling of the delights that room service has to offer. Having returned late after a night out, I telephoned room service to order a glass of Coke and some fresh fruit salad. 35 minutes later the food arrived, with no apology for the delay (although the £3 tray charge had been removed). The following morning I opted for a full English breakfast (costing approximately £15) that I am sure was delicious when it was hot – unfortunately when it reached me most of the ingredients were stone cold. Being a complete glutton for punishment, I ordered food a third time – a club sandwich, with fries and a Coke that I am glad to say were actually very tasty, and arrived promptly in my room. In short – a 33% chance of decent food and service.
Whilst in the hotel, I also needed some laundry cleaned. Submitting a bag of laundry to reception by 9 a.m. ensures a same day return – I handed in my bag on the Monday evening, under the proviso that it would be returned on Tuesday evening. It was not until 1 a.m. Wednesday morning, just as I was about to go to bed, that I realised that my laundry had not turned up. When I contacted reception, nobody had a clue, and I was told to ring down first thing in the morning. When I explained that it was vital that I had my clean shirt for Wednesday morning I was advised that if the laundry hadn’t turned up, they would still post the shirt to my home address. This wasn’t quite the response I was after, but fortunately I woke on Wednesday morning to find that my shirt was at reception. The service would normally have cost £4.30, but under the circumstances the charge was once again wavered.
The room rate was £75 per night, excluding breakfast. This is relatively low, in comparison to some of the other “executive” hotels, but to be honest, Jury’s cannot really justify charging even this. My stay in the hotel was a decidedly average experience, with few positive things to recommend to potential guests. I was rather disappointed – so my quest for a decent hotel will go on.
Not recommended.
(Have asked Ciao to move this to a generic or Bristol specific category so apologies for it being in the category for Cardiff – I just couldn’t wait to publish….) :O)
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I know the problems with categories that are not available, at ciao.germany I have to face it too, they even have stopped new proposals for weeks. Anyway, I do know now where not to stay ;-)
Dominic2001 29.05.2001 16:26
Sounds lush...good op
Squidget 28.05.2001 22:25
Excellent opinion! Glad that this was better than the Travel Inn! Squidget :o)
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Advantages: Really gives an insight into Bristol's Maritime Heritage. Gives children a chance to learn by seeing. Excellent in all aspects. Disadvantages: Don't try to compete with the locals during the rush hour home!
poet831 02.02.2001 ·
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Ciao members have rated this review on average: very helpful
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