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I frequently fly to London and until a couple of years ago, I've only flown with United Airlines, although I didn't like them so much... it was necessary. I first traveled with British Airways when... more

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for British Airways - BAW

User Reviews

for British Airways - BAW

Rating Summary based on 218 reviews

  • 5 Stars
    57
  • 4 Stars
    69
  • 3 Stars
    34
  • 2 Stars
    33
  • 1 Star
    25

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  • 3.4
  • 3.4
  • 2.8
  • 1.6
  • 3.5
  • 56 of 56 Ciao users found the following review helpful
    Picture of rosebud2001

    Level 8 rosebud2001

    Member since 04/05/2009

    Reviews written: 444

    User recommends the product

    Advantages Advantages Extensive route network, regular sales with good regional connections, good cabin crew

    Disadvantages Disadvantages No getting away from it - the fleet is old and internally some aircraft are very shabby

    In the past year I have flown BA on several flights - three times across the Atlantic along with several domestic flights on the airline. It wasn't always thus - for many years British Airways were too expensive for transatlantic flights - although my very first flight to the US was on BA I didn't actually get round to flying them there again until 12 years later. Similarly the regular BA flights I used to take from London to Brussels when my husband worked there in the late 90s ended up giving way to cheaper alternatives courtesy of Eurostar and the now defunct Virgin Express airline. Moving ... more
  • 54 of 54 Ciao users found the following review helpful
    Picture of andrewfleminguk

    Level 4 andrewfleminguk

    Member since 18/08/2007

    Reviews written: 17

    3 Stars A review of the Club Europe product Review with images 19/08/2007
    User recommends the product

    Advantages Advantages Superb bargans if booking fixed dates for travel

    Disadvantages Disadvantages A lack of consistency in the overall product

    Update details Since writing this review I made a BA trip to Warsaw. I thought it would be interesting to as well as including generic observations of the BA Club Europe produce I include a like for like comparison with the LOT business class flight I took to Warsaw in May (see my review of 21 August). I hope this will be useful both in terms of looking at the benefits of two different suppliers of a direct business product on the same route and also in terms of giving what I think proved to be a fairly typical snapshot of a BA flight. It is true that if you use a single airline a lot you are ... more
  • 25 of 26 Ciao users found the following review helpful
    Picture of garymarsh86

    Level 6 garymarsh86

    Member since 11/09/2004

    Reviews written: 124

    4 Stars The Worlds Favourite airline. Review with images 26/09/2009
    User recommends the product

    Advantages Advantages A good standard of service

    Disadvantages Disadvantages Current cut backs in service provision.

    British Airways. I recently took a trip with British Airways from Gatwick airport to Venice Marco Polo airport and Heathrow to New York and Bangkok. Who are British Airways? British Airways is the National carrier of the United Kingdom although some might say after the ethnic painting of the tail incident and Margaret Thatcher covering the awful design with a tissue, this painting incidentally cost millions of pounds and was a completely ridiculous idea. Richard Branson’s Virgin airways may be considered a massive competition to BA. BA has a very comprehensive destination system flying to all ... more
  • 60 of 60 Ciao users found the following review helpful
    Picture of sue.51

    Level 7 sue.51

    Member since 20/03/2001

    Reviews written: 275

    User recommends the product

    Advantages Advantages Good prices, on-line check-in

    Disadvantages Disadvantages Hot cabin, poor quality food

    When I first heard there was a possibility of going to Sydney, I started digging around to find out what flights were available, and the likely prices. At that point, BA had an offer on for £448 return, unfortunately, I had to wait for permission from my line manager, and by the time this had been resolved, the offer had run out. I took advice from anyone willing to offer it, look at masses of websites, airlines and agents including Expedia, Opodo, Cheapestflights, last minute, Singapore airlines, Qantas, Virgin and BA to name a few. However, what immediately became clearer is that in the main ... more
  • 49 of 49 Ciao users found the following review helpful
    Picture of lazza123

    lazza123

    User recommends the product

    Advantages Advantages Good Staff, clean planes

    Disadvantages Disadvantages None (apart from Heathrow)

    As part of my job, I have to do a fair bit of travelling. 2 years ago I did 5 continents! Last year wasn’t too good, as most of my travel was driving in Europe. Anyway this year I have had to do rather a lot of work in various places, so I have quite a lot of return flights around Europe. I now feel pretty well placed to write an op on British Airways, having probably made over 200 flights with them all round the world (I would say over 95% of them with BA). This op will really concentrate on the latest flights I have been on, and my experience of BA on these flights. ** Who are British ... more

Product information

for British Airways - BAW

Product Details

Country United Kingdom
Continent Europe

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